Asim-Adi Hrvat

• Assisted customers in selecting vehicles that matched their needs and preferences.
• Conducted test drives to showcase vehicle features and performance.
• Negotiated sales terms and financing options with prospective buyers.
• Maintained knowledge of inventory, including new arrivals and promotions.
• Managed financial transactions and ensured accurate record-keeping for smooth operations.
• Coordinated budget preparation and monitored departmental spending for compliance.

• Developed a comprehensive understanding of banking products such as PR’s and (EASE) to align with client needs effectively.
• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Backed up teller team by handling needs of new and existing customers at main counter.
• Promoted financial products by maintaining excellent service offering knowledge.
• Participated in the delivery of exceptional customer experiences by building strong relationships through proactive outreach and proposing tailored products, services, and digital solutions to support customers in achieving their financial goals.
• Assisted clients with various requests, including opening new accounts, completing service requests, and submitting credit applications.
• Provided appropriate options for banking products and services, effectively addressing client needs.
• Refer client’s financial requirements to other bankers and partners when necessary to ensure comprehensive support.

This position entails everything previously listed in the CA role. Continue to learn more sales strategies from Nationwide mentors at this point in development. Implement these strategies, Make them my own, Then Share these strategies with my team which boosted the firm's revenue by 30%.

Developed, maintained, and deepened strategic partnerships with agencies, vendors, as well as new tech industrial leaders. Bringing in $2.5 Million dollars in new revenue. Oversaw, channel sales teams, Team and office budgets, and Client Partnerships. Closing 2 Mil in new revenue over a 24 month period.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.

Was liable for concentrating economic situations to evaluate possible deals of items and administrations. Primary objective is to assist organization with figuring out what items are popular, who will purchase items and value member's will pay.

• MANAGING (50%)
• Provided consistent accountability for direct reports through training, coaching, conducting planning sessions and performance reviews.
• Managed over 50 customer calls per day.
• PLANNING AND ORGANIZING (15%)
• Provide direction to the Leads to proactively develop thorough business plans. Ensure that the plans are executed with reoccurring performance checkpoints

Promoted the "Guest to Member Journey" in order to increase the number of memberships sold at Vasa Fitness.

• Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
• Set and managed employee work schedules for coverage in assigned areas.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.