Experienced professional with 6 years in education support and over 10 years in full-service restaurant operations. Skilled in leadership, crisis management, and team coordination, with a strong commitment to service and community impact.
Overview
7
7
years of professional experience
2011
2011
years of post-secondary education
Work History
Educator's Aide / School Support Staff
Lincoln School
01.2019 - 08.2025
Provided classroom and one-on-one support to students, including special needs students
Assisted with behavior intervention strategies and IEP support
Supported students' emotional regulation and academic progress
Helped de-escalate behavioral situations and maintain student safety
Collaborated with teachers, administrators, and families
Maintained structured and inclusive learning environments
Hospitality Professional
The Cuban
01.2020 - 02.2025
Extensive experience in full-service restaurant operations, supporting both front-of-house and back-of-house functions
Managed service flow, guest experience, and kitchen coordination in high-volume environments
Assisted with shift leadership, staff supervision, and operational decision-making
Trained and mentored new team members
Supported scheduling, inventory management, and daily operational needs
Stepped into any role necessary to ensure smooth service and team success
Resolved guest concerns professionally while maintaining strong guest relationships
Thrived under pressure while maintaining team morale and service standards