Asisha Noel

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Liaised with internal and external stakeholders to facilitate smooth operations.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Built and established relationships with staff and vendors.
• Monitored performance of logistics operations to identify areas for improvement.
• Implemented systems and procedures for accurate data collection and reporting.

• Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
• Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
• Answered questions and provided information to customers about new software or hardware.
• Monitored systems in operation and quickly troubleshot errors.
• Assisted with updating technical support best practices for use by team.
• Translated complex technical issues into digestible language for non-technical users.
• Diagnosed and troubleshot hardware, software and network issues.
• Configured hardware, devices, and software to set up work stations for employees.
• Created user accounts and assigned permissions.

Relevant Coursework:

• Linux Fundamentals
• Python Fundamentals
• Coral Fundamentals
• Ethical Hacking

Relevant Coursework:

• Introduction of Cybersecurity
• Network Security Fundamentals
• Computer and Network Forensics
• Ethical Hacking and Penetration Testing
• Security Awareness and Compliance
• National Society for Leadership and Success, Member
• summa cum laude graduate