Asjiah Walker
West Henrietta,NY
Summary
I have strong skills in inventory management and customer service. During my time with the New York National Guard, I applied my expertise to improve mission readiness through precise ordnance operations. At Five Below, I contributed to driving sales by implementing effective visual merchandising and collaborating with my team to consistently deliver excellent customer experiences
Overview
2
2
years of professional experience
1
1
Certification
Work History
Amunition Specialist
New York National Guard
Rochester, NY
01.2024 - Current
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Trained continuously on weaponry, tactics, and maneuvers to maintain mission readiness.
- Performed basic administrative duties such as filing documents related to munition inventory management.
- Maintained up-to-date knowledge of current rules governing military ordnance operations.
- Assisted in developing plans for disposing of expired or damaged munitions items safely.
Team Member
Five Below
Henrietta, NY
11.2023 - 08.2024
- Maintained positive working relationship with fellow staff and management.
- Addressed customer needs, responding to specific requests.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided product information and answered customer questions.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
- Organized displays to attract customers and promote sales.
- Greeted customers upon entering the store and provided assistance.
- Described merchandise and explained use, operation and care.
Crew Member
McDonald's
Henrietta, NY
07.2023 - 09.2023
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Took orders from patrons and input selections into store computer system.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed payments on cash register and counted back bills and change to patrons.
- Packed fast food products in approved containers, cups, and bags.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Rush Henrietta Senior High School
Henrietta, NY06-2024
Some College (No Degree) - Criminal Justice
SUNY Buffalo State
Buffalo, NYSkills
- Inventory management
- Regulatory compliance
- Weapon handling
- Customer service
- Team collaboration
- Problem solving
- Visual merchandising
- Communication skills
- Sales strategies
- Loss prevention
- Teamwork
- Suggestive selling
- Phone etiquette
- Display building
- Customer assistance
Accomplishments
- Award of Excellence through the criminal justice program at the Eastern Monroe Career Center
Certification
- OSHA Certified
- Forklift Certified
Timeline
Amunition Specialist
New York National Guard
01.2024 - Current
Team Member
Five Below
11.2023 - 08.2024
Crew Member
McDonald's
07.2023 - 09.2023
High School Diploma -
Rush Henrietta Senior High School
Some College (No Degree) - Criminal Justice
SUNY Buffalo State
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