Jerkobie Blackmon
Best Buy
Brandon,MS
4
years of professional experience
Optimistic, creative, and hard-working service representative looking to join the team of an exciting, fast-paced, and high-energy company. Enjoyment is found in helping customers find what they need, discover new products, and have a positive overall experience. Summary of Qualifications • Strong communication skills and a quick learner. • Skills in Microsoft Word and Excel. • Able to handle cash, credit, or check transactions with customers. • Able to issue change, receipts, refunds, or tickets. • Make sales referrals, cross-sell products, and introduce new ones. • Resolve customer complaints, guide them, and provide relevant information. • Analytical and works well with numbers and statistics.
Work History
Sales Advisor / Customer Specialist / Apple Pro Certified Mobile and Computing Specialist
1 Year 5 Months- Delivered personalized technology solutions by assessing customer needs and recommending computing and mobile products
- Consistently drove sales performance through product knowledge, upselling, and building customer trust
- Provided expert guidance on Apple and mobile ecosystems, leveraging Apple Pro certification to enhance customer experience
- Maintained high standards of customer service in a fast-paced retail environment, resolving issues and ensuring satisfaction
- Collaborated with team members to meet store goals and improve overall department performance
- Stayed current on emerging tech products and promotions to effectively educate customers and increase conversions
Assistant Manager
7 Months- Worked to ensure a smooth work environment for both guests and workers.
Customer Sales Associate
6 Months- Work exceedingly well in communicating with guests, making their experience memorable, as well as making sales and maintaining the upkeep of the theater environment.
Customer Sales Associate
2 Months- Worked the register, and helped customers pick the services they wanted to experience. Gave tours to enlighten new customers on available services.
- Assisted customers with a warm and professional attitude
- Processed customer transactions
- Assisted customers with questions
- Operated the cash drawer
Education
High School Diploma
Associate Degree - Audio Engineer, Minor in Psychology
Audio Engineering - High school diploma, some college
Skills
Assistant manager experience
Food service
Cash handling
Organizational skills
Driving
Computer skills
Time management
Communication skills
Restaurant experience
Microsoft Outlook
Product demos
Leadership
Sales management
Employee Orientation
IOS
Mechanical knowledge
Sales
Phone etiquette
POS
Cash register
Retail sales
Customer inquiry handling
Customer support
Inventory management
Customer relationship building
Cash management
Inventory control
Shift management
Computer operation
Customer service
Interviewing
Stocking
Retail math
Supervising experience
Talent management
Merchandising
Management
Hospitality
Customer retention
Customer complaint resolution
Typing
Performance Management
Team management
Basic math
Store management
Computer literacy
English
Working with high schoolers
Sales experience
Customer service experience
Brand awareness
Building rapport
Sales background
Objection handling
Sales strategies
Persuasion techniques
Upselling strategies
Sales training
Cross-selling services
Performance tracking
Product demonstrations
CRM proficiency
Coaching and mentoring
Industry expertise
Promotional sales
Closing deals
Timeline
Sales Advisor / Customer Specialist / Apple Pro Certified Mobile and Computing Specialist
Best Buy
05.2025 - CurrentRead More
Assistant Manager
Cinemark
04.2023 - 11.2023Read More
Customer Sales Associate
Cinemark
10.2022 - 04.2023Read More
Customer Sales Associate
E-Plex
06.2022 - 08.2022Read More
Hinds Community College
Audio Engineering from High school diploma, some college
Read More
Hinds Community College
Associate Degree from Audio Engineer, Minor in Psychology
Read More
Clinton High School
High School Diploma
Read More