Current EMT B with history of account management, customer service, and consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best suit the company's needs.
Overview
9
9
years of professional experience
Work History
EMT-Basic
Acadian Ambulance
Katy , Texas
07.2026 - Current
Provided emergency medical care in pre-hospital settings.
Operated medical equipment during patient transport.
Assisted in patient assessment and triage procedures.
Documented patient information and treatment protocols accurately.
Maintained cleanliness and organization of ambulance supplies and equipment.
Operated emergency vehicles with caution to keep patients, public, and first responders safe.
Account Manager
Vortex Construction LLC
Richmond, Texas
04.2024 - 03.2026
Resolved client inquiries efficiently while ensuring high levels of customer satisfaction.
Managed multiple accounts simultaneously while meeting deadlines.
Acted as main point of contact in matters relating to client concerns and needs.
Prepared monthly financial statements for each account.
Created comprehensive reports on account performance and presented them to senior management.
Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
used communication skills to engage customers in conversation and effectively determine needs and requirements.
Office Manager
Texas Handcrafted Shutters
Katy, Texas
07.2017 - 04.2024
Managed daily office operations to ensure smooth workflow and efficiency.
Supervised staff members, organized schedules and delegated tasks.
Trained new employees on company procedures and office software systems.
Managed office inventory and placed new supply orders.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Monitored payments due from clients and promptly contacted clients with past due payments.
Assisted with the preparation of budgets, forecasts and financial statements.