Dispensed pharmaceutical products by measuring, mixing, and filling containers with drugs and other ingredients
Prescribed medications to patients and to health care professionals and advised on administration, use, and drug incompatibilities
Identified and disposed of expired medications by performing monthly stock replenishment and quality checks
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Life Enrichment Associate
Violet Springs Health Center
12.2022 - 05.2023
Assisted with planning, organizing, documenting, and implementing activities such as special events, outings and other physical, social and cognitive activities
Built special connections with residents and their families
Implemented activities that assist in maintaining life-lomg interests and self esteem
Reminded residents to go on walks and make their mental and physical lives important
Had one on one time with residents who are bed bound or don't prefer being in groups
Customer Service Associate
Walgreens
06.2021 - 05.2022
Greeted customers entering the store, following through on requests and questions
Ensured the store floor was maintained to a high standard and all merchandise was displayed neatly at all times, especially during busy times
Successfully handled customer complaints by resolving issues and offering discounts when appropriate and with managers approval
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma -
Pickerington High School North
05.2023
Health Sciences
The Ohio State University
05.2027
Skills
Bilingual: Oromo, English
Passionate for ensuring customer care
Advanced math skills
Excellent in Customer Service
Great Communication Skills
Problem-solving skills
Team Collaboration
Workflow Optimization
Volunteer Experience
Blood drive helper> American Red Cross
Columbus Metropolitan Library Teen volunteer> Reynoldsburg branch (5 years)
Quran teacher & Mosque Volunteer.
The Oromo Sports Federation of North America (OSFANA) Volunteer- Minneapolis (3 years, Denver( 1 year)