Aslyne Mathieu
Jacksonville,FL
Summary
Dynamic professional with extensive experience in patient care and staff training, notably at Concierge Care. Proven ability to monitor vital signs and enhance patient engagement through tailored activities. Bilingual in Haitian-Creole and French, I excel in conflict resolution and team collaboration, ensuring high-quality care and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Operator
Trinity Sikse Care LLC
05.2022 - Current
- Managed daily operations, ensuring efficiency and quality control for all products.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels and minimizing waste.
- Trained and mentored staff, promoting professional development and team collaboration.
Certified Nursing Assistant
Concierge Care
10.2019 - 11.2023
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Customer Service Collections Representative
Citibank
05.2020 - 11.2020
- Managed customer accounts to ensure timely collections and minimize outstanding balances.
- Resolved customer inquiries and disputes effectively, improving overall satisfaction rates.
- Implemented process improvements that increased efficiency in collections procedures.
- Trained new team members on company policies and best practices for collections.
Certified Nursing Assistant
Granny Nannies
05.2019 - 10.2019
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Suwannee Medical Personnel
04.2019 - 10.2019
- Educated patients on health management and wellness practices effectively.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Nursing Assistant
Envista Health
10.2018 - 10.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Concierge Care
09.2018 - 06.2019
- Assisted in medication administration and monitored patient responses for safety and effectiveness.
- Provided compassionate care to patients, ensuring comfort and well-being during daily activities.
- Enhanced patient mobility through tailored exercise programs, improving overall physical function.
Certified Nursing Assistant
Comfort Keepers - Senior Home Care
12.2017 - 09.2018
- Documented patient progress and maintained accurate health records.
- Provided emotional support to patients and families during treatment.
- Assisted in mobility activities, ensuring patient safety and comfort.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Crew
McDonald's
11.2017 - 03.2018
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization throughout dining and kitchen areas to ensure safety standards.
- Collaborated with team members to prepare food items quickly and accurately during peak hours.
- Operated kitchen equipment, including fryers and grills, adhering to operational guidelines.
Daycare Teacher
Kiddie Academy
03.2017 - 11.2017
- Developed engaging lesson plans to promote cognitive and social skills in young children.
- Fostered a safe, nurturing environment that encouraged exploration and creativity.
- Implemented daily activities that enhanced physical and emotional development.
- Collaborated with parents to discuss children's progress and address concerns.
Sales Associate
The Children's Place
10.2016 - 01.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store presentation standards by organizing merchandise displays and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals, driving store performance through teamwork.
Crew Member
Wendys Fast Food
09.2015 - 11.2015
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale system accurately, managing cash transactions and balancing registers effectively.
- Collaborated with team members to maintain cleanliness and organization of work area, enhancing efficiency.
- Assisted in training new crew members on procedures and best practices, fostering a supportive team culture.
Education
High School Diploma -
Ridgeview High
Orange Park, FL06-2015
Skills
- Technical Proficiency
- Vital signs monitoring
- Staff training and mentorship
- Conflict resolution skills
- Team collaboration
- Time management
- Calm under pressure
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Languages
French
Full Professional
Timeline
Owner/Operator
Trinity Sikse Care LLC
05.2022 - Current
Customer Service Collections Representative
Citibank
05.2020 - 11.2020
Certified Nursing Assistant
Concierge Care
10.2019 - 11.2023
Certified Nursing Assistant
Granny Nannies
05.2019 - 10.2019
Certified Nursing Assistant
Suwannee Medical Personnel
04.2019 - 10.2019
Certified Nursing Assistant
Envista Health
10.2018 - 10.2019
Certified Nursing Assistant
Concierge Care
09.2018 - 06.2019
Certified Nursing Assistant
Comfort Keepers - Senior Home Care
12.2017 - 09.2018
Crew
McDonald's
11.2017 - 03.2018
Daycare Teacher
Kiddie Academy
03.2017 - 11.2017
Sales Associate
The Children's Place
10.2016 - 01.2017
Crew Member
Wendys Fast Food
09.2015 - 11.2015
High School Diploma -
Ridgeview High