Dependable and adaptable front-of-house team member with experience in customer transactions and complaint resolution. Recognized for maintaining accuracy in operations and fostering positive customer relationships while supporting team objectives.
Overview
2
2
years of professional experience
Work History
Front of the House
River & Roost
04.2026 - Current
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Floater
Great American Cookies
07.2024 - 04.2026
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained organized checkout area to enhance customer experience and streamline operations.
Assisted customers with inquiries, providing exceptional service and support during shopping experiences.
Collaborated with team members to manage inventory levels and ensure product availability.
Handled cash, credit, and refund transactions while adhering to company policies and procedures.
Trained new cashiers on operational procedures and customer service best practices.
Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.