Asmaa Jawad
Wheatley Heights,NY
Summary
Compassionate, hardworking and reliable employee who is enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Daleview Care Center
Farmingdale, NY
04.2024 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Delivery Courier
Amazon
Melville, NY
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns while delivering packages.
Delivery Driver
Uber
Queens, NY
03.2020 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Associate
The NY Times
Whitestone, NY
07.2018 - 03.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Crew Member
Wendy’s
Whitestone, NY
02.2017 - 06.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
Sales Associate
AutoZone Auto Parts
Queens, NY
02.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Daycare Assistant
Happy Hour Daycare
Flushing, NY
04.2015 - 01.2016
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Certified Nursing Assistant
Long Island School of Healthcare Careers
Deer Park, NY11.2023
Bachelor of Arts - Psychology
Queens College of The City University of New York
Flushing, NY12.2022
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY06.2016
Skills
- Administrative Skills
- Knowledge of Medical Terminology
- Excellent Verbal and Written Communication Skills
Timeline
Certified Nursing Assistant
Daleview Care Center
04.2024 - Current
Delivery Courier
Amazon
05.2023 - Current
Delivery Driver
Uber
03.2020 - 05.2023
Warehouse Associate
The NY Times
07.2018 - 03.2020
Crew Member
Wendy’s
02.2017 - 06.2018
Sales Associate
AutoZone Auto Parts
02.2016 - 01.2017
Daycare Assistant
Happy Hour Daycare
04.2015 - 01.2016
Certified Nursing Assistant
Long Island School of Healthcare Careers
Bachelor of Arts - Psychology
Queens College of The City University of New York
High School Diploma -
Francis Lewis High School