JENNALYN Giselle A. KHAMMAO
Chula Vista,CA
Summary
Seeking a Certified Nursing Assistant Position in a Health Care Organization where I can make the most of my compassionate nature and nursing skills. I am a dedicated individual with a passion for providing high-quality patient care, leverage my healthcare knowledge, and supporting the healthcare team in delivering quality care. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Kaiser Permanente
San Diego, CA
04.2025 - Current
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and equipment.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients during recovery.
- Documented patient information accurately in electronic health records.
- Educated patients and families on health management strategies.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Certified Nursing Assistant
Riverside University Health System
Moreno Valley, California
08.2024 - 04.2025
- Providing high-quality patient care in various departments, including ED, Pediatrics, MICU, SICU, PCU, OB/GYN, Detention, Med-Surg, NICU, and L&D.
- Assist patients with patient mobility, hygiene, and daily activities, adhering to hospital protocols and patient safety standards.
- Assist nurses and other medical staff with various tasks to ensure efficient patient care.
- Monitored and recorded vital signs, reporting any changes to the nursing staff. promptly.
- Assist in the implementation of patient care plans, ensuring adherence to safety and hygiene standards.
- Participated in training and development programs to enhance care skills and knowledge.
- Assist patients with admissions, discharges, and transfers.
- Assisted patients with daily living activities and personal care.
- Collaborated with healthcare team to develop patient care plans.
- Answered call lights promptly and responded to patient needs accordingly.
Certified Nursing Assistant/Unit Clerk
Sharp Healthcare
Chula Vista, California
06.2023 - 10.2024
- Documents the daily care of the patient per unit standards.
- Identifies and communicates new resident and patient care issues and concerns.
- Communicated changes in patients' or residents' conditions.
- Takes rapid action in life-threatening situations and immediately notifies the licensed nurses.
- Assisted the patient with day-to-day activities, and kept the patient's room safe and orderly.
- Provided therapeutic companionship and close observation of patients in a safe, clean environment.
- Managed patient records, verifying that all forms of paperwork, lab work, and referrals were properly documented.
- Complete other administrative tasks, such as filing, printing, data entry, and photocopying.
- Managed discharge documents, patient health history forms, admission and discharge documents, and other paperwork.
Patient Sitter
El Dorado Care Center
El Cajon, California
10.2022 - 03.2023
- Kept the patient in constant eye contact during entire assigned shift.
- Assisted patient with day-to-day activities and kept patient's room safe and orderly.
- Responded to the physical, emotional, and developmental needs of the patient.
- Followed emergency procedures in the event of any incident, accident, injury, or significant changes in the patient's condition.
- Reported any changes in patient's mental or physical condition.
- Assisted patient with ordering dietary tray, setting up of patient's meal trays, feeding patient, basic positioning of patient, taking a ride in wheelchair and/or ambulation.
- Assisted the CNA or RN with ambulation if directed to by the RN.
Culinary Host/Hostess Customer Service
Sesame Place
Chula Vista, California
04.2022 - 10.2022
- I took orders in a prompt manner and ensured the execution of delivery.
- Operated the cash register, and maintained money and sales information for audit and balance.
- Followed proper cash-handling procedures.
- Ensured merchandise is properly and accurately price-marked.
- Performed stock duties and maintained merchandise counters and displays.
- Ensured excellent customer service by responding to customer requirements, expectations, and needs.
- Welcomed guests and ensured a positive dining experience.
- Monitored food safety standards and adhered to health regulations.
- Managed inventory of supplies and communicated needs to supervisors.
- Trained new team members on service protocols and best practices.
- Answered questions from customers regarding menu items and ingredients.
Team Member / Customer Service
Chic Fil-A
Chula Vista, California
10.2021 - 04.2022
- Consistently provided professional, friendly, and engaging service.
- Assisted customers by providing information and resolving their complaints.
- Correctly received orders, processed payments, and responded appropriately to guest concerns.
- Clean, stock, and restock workstations, and display cases.
- Serve orders to customers at windows, counters, and tables.
- Greet customers entering establishments.
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure efficient order preparation and delivery.
- Maintained stock levels by restocking supplies during peak hours.
- Resolved customer complaints promptly to enhance dining experience.
Barista / Cashier
Happy Lemon
Chula Vista, California
09.2021 - 10.2021
- Operated the cash register.
- Maintained and operated boba machines, blenders, espresso steamers, and other equipment.
- Provided customer service with a friendly attitude, balancing customer relations with fast, efficient service.
- Prepared house-made ingredients for boba drinks.
- Prepared high-quality beverages according to customer specifications.
- Maintained cleanliness and organization of workstation and dining area.
- Provided excellent customer service to enhance guest experience.
- Managed inventory and restocked supplies as needed throughout shifts.
- Handled cash transactions accurately and processed payments swiftly.
- Collaborated with team members to ensure smooth operations during peak hours.
Culinary Host/Hostess Customer Service
Sea World
San Diego, California
03.2021 - 09.2021
- Answered questions and resolved guest issues.
- Took orders in a prompt manner and ensured execution of delivery.
- Educated guests on menu items and answered dietary inquiries.
- Monitored food safety standards and adhered to health regulations.
- Managed inventory of supplies and communicated needs to supervisors.
- Trained new team members on service protocols and best practices.
- Monitored inventory levels of supplies needed for daily operations.
- Coordinated food orders with kitchen staff to ensure timely delivery of meals.
- Ensured accurate billing of all orders and collected payment when necessary.
- Resolved customer complaints in a professional manner, communicating solutions quickly and efficiently.
- Maintained a clean, organized work area to promote safe working conditions.
- Performed opening, closing duties such as counting money and setting up, breaking down tables.
Education
Certified Nursing Assistant Certification - Nursing
Southwestern College
Chula Vista, CA01.2023
High School Diploma -
Olympian High School
Chula Vista, CA01.2021
Some College (No Degree) - Nursing
Southwestern College
Chula Vista, CASkills
- Proficient in Epic
- Proficient in Centricity
- Customer service
- Privacy and HIPAA regulations
- Microsoft Office
- Skilled nursing home care
- Electronic medical records
- Patient care
- Medical terminology
- Communication skills
- Clerical skills
- Administrative skills
- Vital signs monitoring
- Electronic health records
- Hygiene practices
- Team collaboration
- Patient mobility assistance
- Emergency response
- HIPAA compliance
- Intake recording
- Collecting specimens
- Transporting patients
- Preparing meals
- Cash handling
- Problem solving
- Customer satisfaction
- Merchandise restocking
Certification
CNA license, BLS Certification, American Red Cross
Timeline
Certified Nursing Assistant
Kaiser Permanente
04.2025 - Current
Certified Nursing Assistant
Riverside University Health System
08.2024 - 04.2025
Certified Nursing Assistant/Unit Clerk
Sharp Healthcare
06.2023 - 10.2024
Patient Sitter
El Dorado Care Center
10.2022 - 03.2023
Culinary Host/Hostess Customer Service
Sesame Place
04.2022 - 10.2022
Team Member / Customer Service
Chic Fil-A
10.2021 - 04.2022
Barista / Cashier
Happy Lemon
09.2021 - 10.2021
Culinary Host/Hostess Customer Service
Sea World
03.2021 - 09.2021
Certified Nursing Assistant Certification - Nursing
Southwestern College
High School Diploma -
Olympian High School
Some College (No Degree) - Nursing
Southwestern College
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