Experienced professional with 13 years in balancing administrative and clinical tasks to ensure patient satisfaction. Strong understanding of medical registration processes to streamline client processing efficiently. Recognized for delivering high-quality healthcare and excellent customer service as a compassionate and respectful collaborator.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
The University of Chicago Medical Center
04.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, suture and staple removal, ensuring comfort and accuracy for optimal patient outcomes.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Medical Assistant
Advocate Medical Group
06.2021 - 04.2023
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Responded to patient callbacks and phone-in prescription refill requests.
Cleaned and maintained medical equipment following procedures and standards.
Gyne Medical Assistant/OBCoordinator
OB, Women's Group of Illinois
12.2016 - 06.2021
Monitor vital signs, such as blood pressure and pulse.
Perform Non Stress for high risk patients.
Obtain information about clients' medical history, drug history, complaints, and allergies.
Bladder Treatments for incontinence patients.
Support duties for diagnostic and technical procedures such as operating special medical equipment and apparatus for Colposcopy, Leep, Cryotherapy, Essure, and Ablations.
Documents objective data and routine aspects of patient care.
Report any unusual circumstances in the patients' condition or environment.
Collects blood samples for Genetic screening.
Answer call lights and aid in patient comfort and safety.
Systematically send out patients' prescriptions.
Call patients with test results.
Keep records of patient's abnormal results.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
OBGYN Medical Assistant
Women's Health Consulting
06.2012 - 12.2016
Monitored vital signs, such as blood pressure and pulse.
Performed Non Stress for high risk patients.
Assisted Physicians in procedures such as Colposcopy, Leep, Cryotherapy, Essure, Ablations and Hysteroscopy.
Documented objective data and routine aspects of patient care.
Collected patients' blood and specimens for genetic testing.
Systematically send outpatients' prescriptions.
Called patients with test results.
Kept records of patients' abnormal test results and followed up.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Scheduled medical appointments.
Billing and coding.
OBGYN Medical Assistant
Women's Group of Northwestern
09.2009 - 06.2012
Maintained a clean, healthy, and safe environment.
Performed Non Stress for high risk patients.
Supported duties for diagnostic and technical procedures, such as setting up and operating special medical equipment and apparatus for Colposcopy and Leep.
Documented objective data and routine aspects of patient care.
Collected patients' specimens and data.
Answered call lights and aided in patient comfort and safety.