Tea Brewer and Sales Person
Yellow Mountain Tea House
01.2023 - Current
- Read temperature, flow, and other meters and documented information.
- Maintained accurate records of brewing activities, enabling data-driven decision making for process improvements.
- Supported marketing, customers service, and delivery processes with subject matter expertise.
- Provided exceptional customer service during brewery tours, generating positive feedback from visitors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased sales and customer satisfaction through personalized servicing.
- Achieved or exceeded company-defined sales quotas.
- Trained new employees on customer service,and organizing strategies.
- Worked well in a team setting, providing support and guidance.