ASMAHAN POLUS
Prospect Park,NJ
Summary
Proactive Warehouse Lead and Sales Person with extensive experience in team management, inventory control, and optimizing operational workflows. Skilled in training staff, ensuring safety, and maintaining accurate stock levels, while driving customer satisfaction and sales growth. Bringing strong leadership and problem-solving abilities to advance in a dynamic role. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise]. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments.
Overview
8
8
years of professional experience
Work History
Warehouse Lead
ASHLEY NORTON INC
02.2021 - Current
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Reduced order processing time by optimizing picking and packing procedures for faster shipment preparation.
- Minimized product damage by implementing proper handling techniques and storage solutions for various types of merchandise.
- Ensured accurate inventory levels by conducting regular audits and adjusting stock records as needed.
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Maintained top performance standards while working in hot warehouse environment.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Completed inventory accounts to keep records current and promote accurate ordering.
Sales Person
KOHLS
08.2016 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Arts For Teaching - Elementary School Teaching
ERBIL
IRAQ06.1997
Skills
- Supervisory Experience
- Order Picking
- Product Packaging
- Shipping and receiving
Timeline
Warehouse Lead
ASHLEY NORTON INC
02.2021 - Current
Sales Person
KOHLS
08.2016 - Current
Bachelor of Arts For Teaching - Elementary School Teaching
ERBIL