Hi, I’m
ASM AHSUN AHMED
Warren,MI
Summary
Results-oriented Quality Technician with a proven track record of implementing comprehensive quality control programs and driving significant improvements in product quality and customer satisfaction. Skilled in developing and implementing standardized testing procedures, conducting root cause analysis, and managing quality control equipment. Strong expertise in data analysis, training program development, and achieving production goals with a focus on continuous improvement and cost savings.
Overview
7
years of professional experience
Work History
DP World
Quality Coordinator
03.2024 - Current
Job overview
- Train,mentor and coach quality auditors as well as plan, lead the team on a daily basis.
- Ensured all quality audits on designated processes,departments in line with customer or company criteria both quality and content wise are performed.
- Reduced non-conformances with thorough root cause analysis and effective corrective actions.
- Initiated quality improvement initiatives or support quality improvement projects.
- Ensured internal and external quality reports are accurate and distributed to the correct audience.
- Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
- Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
- Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
- Assisted with quality control audits.
- Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
Qualita Global LLC.
Senior Quality Technician
11.2019 - 03.2024
Job overview
- Maintained accurate quality records and supported quality initiatives resulting in 20% scrap reduction
- Conducted hourly and daily quality checks, ensuring adherence to production standards
- Assisted with production quality, problem-solving, and continual improvement activities
- Train, mentor and coach quality auditors as well as plan, lead, and a coach a team of Quality Auditor's on a daily basis
- Maintained the standards room and supported inspection of customer returns
- Responsible for goods in inspection in line with quality alert process and new product introduction activities
- Enhanced product quality by conducting thorough inspections and implementing corrective actions.
- Implemented statistical process control techniques to monitor production trends and improve overall product quality.
- Collaborated with engineering teams to develop more efficient testing methods, resulting in faster product releases.
Peterson Spring
Quality Assurance Technician
03.2018 - 11.2019
Job overview
- Managed quality systems and continuous improvement tools resulting in 15% improvement in production efficiency
- Developed and implemented quality control plans, including inspection procedures and work instructions
- Conducted audits to ensure compliance with ISO 9001 and customer requirements
- Ensure all quality audits on designated processes, areas or departments in line with customer or company criteria both quantity and content wise are perform
- Supported engineering and production teams with quality-related issues
- Participated in problem-solving and continuous improvement activities to increase efficiency and reduce waste
Pioneer Molding
Quality Control Inspector
01.2018 - 03.2018
Job overview
- Ensured product quality through inspection resulting in 100% customer satisfaction
- Inspected machined parts using CMM and other measuring tools
- Documented and communicated non-conformance issues to production team
- Assisted with implementation of corrective and preventive actions
- Supported quality initiatives and participated in continuous improvement activities
- Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience
Education
Shahjalal University of Science & Technology
Bachelor of Mathematics
01.2014
Skills
- Quality control and assurance
- Quality training
- Standardized testing procedures development
- Knowledge of quality standards and regulations
- Quality control equipment calibration and maintenance
- Training program development and delivery
- Root cause analysis
- Process improvement
- Certification maintenance
- Risk management
- Time management
- Customer complaint handling
- Teamwork and collaboration
- MS Word & Excel
- Proficiency in quality management software
- Adaptability and flexibility
Accomplishments
- Developed and implemented a new quality control system that increased productivity by 20%.
- Led the team in preparing for and passing a rigorous quality audit with zero non-conformities.
- Supported quality initiatives resulting in 40% scrap reduction.
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Quality Coordinator
DP World
03.2024 - Current
Senior Quality Technician
Qualita Global LLC.
11.2019 - 03.2024
Quality Assurance Technician
Peterson Spring
03.2018 - 11.2019
Quality Control Inspector
Pioneer Molding
01.2018 - 03.2018
Shahjalal University of Science & Technology
Bachelor of Mathematics