Asmina Bhatt

Served as Scrum Master for RouteOne’s TFS Ninjas, Contracting Services and BI & Reporting teams, facilitating collaboration between product owners and development teams.

• Collaborated with Product Owners and Technical Anchor to clarify goals, scope, and product domain for Scrum Teams.

Prioritized product backlog items in JIRA, establishing acceptance criteria and definitions of done.

Led scrum ceremonies, including sprint planning and retrospectives, adhering to Agile standards.

• Guided teams in creating clear Product Backlog items and maintaining updated status reports.

Removed impediments by connecting teams with appropriate resources and processes.

Monitored project progress and team performance in coordination with Team Anchor and Manager.

Facilitated discussions for conflict resolution among team members, stakeholders, and cross-functional teams.

Served as Servant Leader and liaison between teams to ensure timely project delivery.

Formulated communication management plan for offshore team to monitor progress and identify risks.

Monitored project performance using time, cost, and scope metrics to align strategies for delivery.

Guided team in Agile/Scrum practices, principles, and theory to enhance collaboration.

Removed impediments by connecting team with appropriate resources and processes.

Facilitated discussions for decision-making and conflict resolution among stakeholders.

Assisted Product Owner with backlog prioritization and establishment of acceptance criteria.

Led scrum ceremonies, including sprint planning, daily stand-ups, and retrospective meetings.

Served as Project Coordinator and Scrum Master for Data Services and Business Operations at Ford Motors.

Transformed business processes from Waterfall to Agile methodologies.

Contributed to short- and long-term planning sessions, aligning IT and business objectives.

Created executive dashboards for leadership to track business development goals and delivery status.

Collaborated with senior project manager on client contracts and managed end-to-end project initiatives.

Oversaw resource management and forecasting to address multiple project dependencies.

Fostered relationships with a team of twelve, driving efforts to increase revenues for Ford Motors account.

Achieved growth from $2M to $8M in annual revenue, elevating company status from Tier 2 to Tier 1 supplier.

Served as liaison among business units, technology teams, and support teams.

Conducted research and analysis of current systems to define new information systems solutions.

Prepared cost-benefit analyses to evaluate potential improvements.

Facilitated JAD sessions and BRD walk-throughs to gather business requirements.

Developed comprehensive business requirements and documented workflow processes.

Executed User Acceptance Testing (UAT) and created test cases.

Managed project activities, prioritizing tasks, meeting deadlines, and documenting revised system designs.

• Identified and mapped current processes to uncover gaps and failure points.

Gathered and analyzed business processes to develop customized solutions that reduced costs.

• Documented project timelines, resources, and status for effective tracking.
• Prepared high-level test plans and performed data analysis to ensure deliverable quality.

Created and executed test scripts, cases, and scenarios to evaluate system performance.

Conducted System Integration Testing and User Acceptance Testing on business processes.

Collaborated with technical teams to develop project charters using Microsoft Project.

Facilitated Joint Application Design sessions to enhance project outcomes.

• Collaborated with Senior Analyst to prepare Business Requirements Document that translated user needs into technical specifications.
• Developed System Requirements Document for enhancement of existing services.
• Created workflow diagrams, UML diagrams, and use cases to incorporate design changes.
• Conducted Joint Application Development sessions with business Subject Matter Experts and development teams.
• Worked with Quality Assurance Team to ensure comprehensive testing processes.

• Coordinated with insurance and secondary insurance companies for patient billing and data analysis.
• Generated reports from data analysis to support claims team in accurate claim coding.
• Verified and validated insurance information, reimbursement claims, and payment postings.
• Maintained patient and insurance claim information in compliance with HIPAA standards.
• Handled CPT and ICD-9 codes for diagnostics and CMS-1500 billing forms.

Conducted literature review and data analysis comparing FYE students at University of Michigan - Flint with those from Hong Kong.

Converted gathered requirements into functional documents for survey generation using Qualtrics.

Developed ten comprehensive surveys utilizing Qualtrics for research purposes.

Prepared reference guide to facilitate IRB approval process for research project.