Ashley Springsteen
Tonica,IL
Summary
Patient-oriented Nurse with 11 years of diverse experience in direct patient care, telephonic care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments including phone triage and authorization. Offering expertise with Behavioral Health specialty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Psychiatric Outpatient Clinic Registered Nurse
OSF St. Elizabeth Medical Center
Ottawa, IL
01.2016 - Current
- Interfaced with third-party payers, insurance companies and providers for utilization review activities and submitted timely reports to clients and providers.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Educated patients and families about mental health, diagnoses and treatment options.
Registered Nurse, Inpatient Psychiatric Unit
OSF St. Elizabeth Medical Center
Ottawa, IL
08.2012 - 01.2016
- Coordinated nursing care on units with up to 24 patients through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Explained useful coping methods to relieve depression and anxiety.
- Developed successful discharge plans to help continuity of care upon patient release.
Education
Associate of Applied Science - Clinical Nursing
Illinois Valley Community College
Oglesby, IL05.2012
Bachelor of Arts - Psychology
North Central College
Naperville, IL03.2010
Skills
- Effective Communication
- Time Management
- Medication Education
- Multitasking Abilities
- Teamwork and Collaboration
- EMR / EHR
- Problem-Solving Abilities
- Attention to Detail
- Self Motivation
- Microsoft Office
- Adaptability and Flexibility
- Telephonic Care
Certification
Epic Certified Trainer
Timeline
Psychiatric Outpatient Clinic Registered Nurse
OSF St. Elizabeth Medical Center
01.2016 - Current
Registered Nurse, Inpatient Psychiatric Unit
OSF St. Elizabeth Medical Center
08.2012 - 01.2016
Associate of Applied Science - Clinical Nursing
Illinois Valley Community College
Bachelor of Arts - Psychology
North Central College
Epic Certified Trainer
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