DENA ASPEHN SKELLEY

• Set up wires daily and/or release bank wires, verify payoff wiring instruction if needed
• Send e-final to title insurance companies
• Conducted due diligence research and negotiation, and assisted with deal closing activities
• Prepared and evaluated RE transaction-related files and legal documents
• Interpreted and amended title commitments and other related documents, as required
• Monitored allocated budget, handled billing activities and prepared financial ledgers
• Prepared accurate deal closing packages and followed specified guidelines for RE contracts and property buys
• Built and maintained strong professional relationships with RE agents, surveyors, and title companies
• Work with confidential information and maintain client’s privacy rights
• Secured documents, demands and taxes needed to complete closings.
• Prepared closing statements and other documents necessary for closing real estate transactions.
• Communicated and coordinated with lenders, realtors, attorneys and borrowers to complete successful closings.
• Collaborated with other departments and personnel to resolve title and curative issues.
• Met all filing deadlines by accurately maintaining hearing calendar for entire office.
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• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Receive requests from law firms and review the HIPPA forms for accuracy
• Submit requests for medical records and itemized billing statements to the correct providers
• Resolve any issues preventing the completion of the requests
  
  

• Set up wires daily and/or release bank wires, verify payoff wiring instruction if needed
• Send e-final to title insurance companies
• Built and maintained strong professional relationships with RE agents, surveyors, and title companies
• Conducted due diligence research and negotiation, and assisted with deal closing activities
• Prepared and evaluated RE transaction-related files and legal documents
• Prepared accurate deal closing packages and followed specified guidelines for RE contracts and property buys
• Interpreted and amended title commitment, Reviewed and validated details of loan applications and closing documentation.
• Work with confidential information and maintain client’s privacy rights

• Enure that all signatures and initials required are present on contract and addenda
• Ensure that all needed addenda are included with contract
• Fill out commission disbursement forms
• Send copies of contract to other agent, buyer, seller and lender (depending on instructions of agent)
• Create summary sheet that has all contact information of parties, as well as property address and photo
• Make web-based transaction management file for clients and agents with secure access so that they can keep track of transaction
• Upload documents for shared viewing
• Send e-mails on weekly basis that summarize transaction’s status, as well as informing agent of upcoming deadlines
• Make sure that everyone involved is provided with necessary paperwork
• Request estimated HUD-1 statement for agent to review
• Follow up with escrow or title company on closing day
• Send reminders to remove lock box, get seller’s forwarding address and change status in MLS to “sold” at closing (if agent represents seller)
• Utilize resources to acquire proper vendors/resolutions to various situations
• Property Management
• Collect and record 200+ rent payments totaling more than $150,000 monthly
• Create work orders for maintenance technicians to address tenant issues
• Utilize marketing strategies and credit and criminal background reports to secure prospective residents and choose tenants
• Gather year-end tax information in QuickBooks for external CPA
• Confirm that all leases and associated paperwork are completed and input to management software system accurately and timely
• Act as liaison between tenants and rental owners providing excellent customer service for both
• Research and purchase home warranties for homeowners
• Schedule and arrange payment for vendors providing repairs/maintenance
• Coordinate repairs and payment with home warranty companies and their service providers
• Assess and identify client needs to achieve resolution
• Troubleshoot issues to determine best course of action
• Build and sustain client and tenant relationships

• Manager on duty when store manager and assistant manager are off duty
• Opening and closing of location, including cash handling and deposits
• Processed monetary transactions, and provided high levels of customer service
• Assigned daily duties to associates; ensured adequate supply of merchandise
• Processed shipments; stocked merchandise; performed inventory
• Performed visual merchandising
• Utilized effective sales skills when offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner

⦁ Make sure that everyone involved is provided with the necessary paperwork
⦁ Request an estimated HUD-1 statement for an agent to review
⦁ Follow up with the escrow or title company on closing day
⦁ Send reminders to remove lock box, get seller’s forwarding address and change status in MLS to “sold” at closing (if an agent represents a seller)Enure that all signatures and initials required are present on the contract and addenda
⦁ Ensure that all the needed addenda are included with the contract
⦁ Fill out commission disbursement forms
⦁ Send copies of the contract to the other agent, buyer, seller and lender (depending on the instructions of the agent)
⦁ Create a summary sheet that has all the contact information of parties, as well as the property address and photo
⦁ Make a web-based transaction management file for clients and agents with secure access so that they can keep track of the transaction
⦁ Upload documents for shared viewing
⦁ Send e-mails on a weekly
⦁ Utilize resources to acquire proper vendors/resolutions to various situations

• Maintained checklists of required documentation and open issues affecting closings.
• Delivered positive customer experiences and successful deal closures through open, constructive communications.

• Followed up on delinquent tenants and coordinated collection procedures.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Kept accurate records of all resident and tenant correspondence.
• Collect and record 200+ rent payments totaling more than $150,000 monthly
• Create work orders for maintenance technicians to address tenant issues
• Utilize marketing strategies and credit and criminal background reports to secure prospective residents and choose tenants
• Confirm that all leases and associated paperwork are completed and input to management software system accurately and timely
• Act as liaison between tenants and rental owners providing excellent customer service for both
• Research and purchase home warranties for homeowners
• Schedule and arrange payment for vendors providing repairs/maintenance
• Coordinate repairs and payment with home warranty companies and their service providers
• Assess and identify client needs to achieve resolution