Paulette Perez
Jacksonville,FL
Summary
Experienced mortgage industry professional with over 20 years of expertise. Strong communication skills and adept at problem-solving. Highly organized and valued team player dedicated to fostering a positive and successful work environment.
Overview
20
20
years of professional experience
Work History
Post Closer
DF Title DBA Golden Dog Title and Trust
07.2020 - 05.2025
- Checked accuracy and completeness of all paperwork.
- Conducted thorough reviews of closed loan files for accuracy and completeness.
- Worked with warehouse banks to manage shipment of collateral documents.
- Improved workflow efficiency by implementing an organized filing system for closed loans.
Post Closer
Old Republic Title Company
06.2014 - 07.2020
- Completed post-closing quality control evaluations of originated mortgage loans.
- Increased customer satisfaction by providing prompt responses to inquiries regarding closed loans.
- Managed pipeline of post-closing tasks, prioritizing urgent cases as needed.
Elite Title and Escrow (EverBank)
01.2009 - 06.2014
Watson and Osborne Title
03.2005 - 12.2007
Education
High School -
Griffith High School
Griffith, IndianaSkills
- Closer’s Choice
- Softpro
- Microsoft Word
- Type Mortgage and Loan Policy
- Skilled in online recording systems
- Post-closing mortgage documentation
- Effective team player
- Document upload management
- Skilled in handling inbound and outbound calls
Accomplishments
- Post-Closing Specialist
- Order Entry
- Order payoffs, HOA letters and HOI
- EFiling
- Desk top deposits
- Quality control review of all documentation to ensure they are accurate and properly executed before shipping to the lender
- Scan and upload file contents
- Answering and routing phone calls
- Greeting clients
Timeline
Post Closer
DF Title DBA Golden Dog Title and Trust
07.2020 - 05.2025
Post Closer
Old Republic Title Company
06.2014 - 07.2020
Elite Title and Escrow (EverBank)
01.2009 - 06.2014
Watson and Osborne Title
03.2005 - 12.2007
High School -
Griffith High School
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