Aspen Aguirre
Austin
Summary
Dedicated customer service professional committed to exceptional client care in fast-paced environments. Demonstrates strong problem-solving abilities, ensuring positive experiences and safety compliance. Ready to leverage expertise in a flight attendant role to deliver outstanding service.
Overview
8
8
years of professional experience
Work History
Owner / Operator
Nails by Aspen
Austin
01.2020 - Current
- Licensed private nail technician and artist providing custom manicures in a private studio.
- Delivered attentive, personalized service to clients, building strong rapport and repeat business.
- Resolved client concerns and service issues calmly and professionally, preserving satisfaction and loyalty.
- Maintained strict sanitation and safety protocols, ensuring compliance with licensing and health regulations.
Assistant Manager / Lead Barista
The Hive
Austin
01.2022 - 01.2024
- Prepared and served espresso-based and specialty beverages to order, ensuring quality and consistency
- Supervised and trained staff; led shifts and managed workflow
- Maintained product quality and service speed during high-volume periods
- Coordinated daily operations to ensure efficient team collaboration.
- Managed customer service inquiries and complaints in a timely manner.
Barista Manager
Cowboy Grounds
Powell
03.2018 - 08.2022
- Oversaw inventory ordering and stock levels to prevent shortages and control waste
- Resolved customer concerns promptly to maintain a positive experience.
- Performed opening/closing duties and maintained cleanliness and safety standards
- Prepared and served beverages and food items to quality and speed standards.
Education
Bachelor of Arts - Criminal Justice
University of Wyoming
Laramie, Wyoming05-2021
Associate of Arts - Criminal Justice
Northwest College
Powell, Wyoming05-2019
Skills
- Customer service
- Regulatory compliance
- Team collaboration
- Problem solving
- Time management
- Adaptive and creative
Timeline
Assistant Manager / Lead Barista
The Hive
01.2022 - 01.2024
Owner / Operator
Nails by Aspen
01.2020 - Current
Barista Manager
Cowboy Grounds
03.2018 - 08.2022
Bachelor of Arts - Criminal Justice
University of Wyoming
Associate of Arts - Criminal Justice
Northwest College