Aspen Casper
West Jordan
Summary
Ambitious Supervisor offering sound judgment, excellent decision-making skills and results-driven mentality focused on achieving production objectives. Specializing in Line Haul Supervising with a drive to maximize leadership effectiveness and contribute to business success.
Overview
6
6
years of professional experience
Work History
Loader/Dock Supervisor
R&L Carriers
12.2023 - Current
- Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
- Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
Line Haul Supervisor
Yellow Freight
08.2021 - 07.2023
- Achieved production targets on regular basis by carefully managing processes.
- Performed material counts and full inventory audits.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reviewed work to assess quality and compliance with production standards.
- Scheduled operators, monitored attendance and documented infractions.
Customer/Merchant Support
Progressive Leasing
08.2019 - 05.2021
- Recognized escalation needs and connected customers with advanced support staff.
- Troubleshot problems with software, hardware and networking for users.
- Maintain and authenticate customer information to provide payment and leasing support.
- Assisted customers in making payments over the phone and negotiating lease payoffs.
Fitness Sales and Front Desk Representative
VASA Fitness
05.2018 - 08.2019
- Responsible for increasing facility revenue through membership and personal fitness sales
- Generate new leads for potential memberships, cold call, and sell to walk-in traffic
- Work with new and existing members to help them meet their fitness goals through personal training.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
High School Diploma -
East High School
Salt Lake City, UT06.2017
Skills
- Supervisor/Leadership
- Operational Efficiency
- Complex Problem-Solving
- Critical Thinking Skills
- Production Goals
- Manpower Coordination
Timeline
Loader/Dock Supervisor
R&L Carriers
12.2023 - Current
Line Haul Supervisor
Yellow Freight
08.2021 - 07.2023
Customer/Merchant Support
Progressive Leasing
08.2019 - 05.2021
Fitness Sales and Front Desk Representative
VASA Fitness
05.2018 - 08.2019
High School Diploma -
East High School
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