Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
GeneralManager

Aspen Cotta

Sacramento,CA

Summary

Dedicated service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Dishwasher

Joon Market
Sacramento, CA
11.2021 - 02.2022
  • Wash dishes in fast paced kitchen with limited space
  • Keep dishwashing space tidy and clean
  • Bussing dishes back to dishwashing area and finding things to clean on slow nights.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

Private Caregiver

Private Home
Emmett, ID
08.2020 - 10.2021
  • Developed rapport to create safe and trusting environment for care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Package Handler

UPS (www.ups.com)
Mather, CA
11.2019 - 03.2020
  • Unloading parcels to meet delivery deadlines
  • Unload 1 - 2 55' containers per shift.
  • Loading containers with parcels to ensure as little damage to them as possible
  • Loading aircraft with containers in safe and efficient manner.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Assisted during busy periods, developing new skills while boosting warehouse efficiency.
  • Inspected equipment and used troubleshooting approaches to keep machines operational.

Barista

Starbucks (www.starbucks.com)
Folsom, CA
10.2016 - 06.2019
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Utilized Point of Sale system for customer transactions.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Managed over 50 customer interactions during average 8 hour shift
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Stylist

Levi Strauss (www.levi.com)
Folsom, CA
06.2016 - 12.2016
  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Worked on 15 - 20 customers daily while maintaining distinguished cleanliness and organization of work areas
  • Performed various sales transactions with Point of Sale system, checked on invoices, prepared special orders and delivered correct merchandise.
  • Cross-sold accessories that would complete outfit or boost new wardrobe.
  • Collaborated with other stylists to discuss exciting new trends that could be utilized in development of showroom displays.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Recorded client payments and payment information daily with 95% accuracy rate

Cashier

KFC Restaurant
Folsom, CA
11.2014 - 06.2016
  • Operated Point of Sale system for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed over 50 customer contacts during average 8 hour shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Options For Youth
Orangevale, CA
12.2016

Skills

  • Guest Satisfaction
  • Customer Transactions
  • Effective Prioritization
  • Collaborative Relationships
  • Adaptable and Flexible
  • Stocking Supplies and Retail Products
  • Equipment Checks and Assessments
  • Operation Monitoring
  • Monetary Transactions
  • POS Systems
  • Professional Telephone Etiquette

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Timeline

Dishwasher

Joon Market
11.2021 - 02.2022

Private Caregiver

Private Home
08.2020 - 10.2021

Package Handler

UPS (www.ups.com)
11.2019 - 03.2020

Barista

Starbucks (www.starbucks.com)
10.2016 - 06.2019

Stylist

Levi Strauss (www.levi.com)
06.2016 - 12.2016

Cashier

KFC Restaurant
11.2014 - 06.2016

High School Diploma -

Options For Youth

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Aspen Cotta