Aspen Hassel
Yamhill,OR
Summary
Dynamic professional with a proven track record in various roles, excelling in customer relations and organized record management. Adept at enhancing team collaboration and resolving conflicts, I consistently deliver exceptional service while effectively prioritizing tasks. My proactive approach ensures optimal performance and client satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dump Truck Driver
Rogers Trucking
Hillsboro, OR
08.2023 - Current
- Conducted routine maintenance checks on vehicles such as checking fluid levels, tire pressure.
- Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
- Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Veterinary Receptionist
Banks Veterinary Clinic
Banks , OR
11.2021 - 04.2022
- Took messages from patients and promptly relayed to appropriate staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Processed incoming mail on a daily basis.
Internet Sales Coordinator
Tonkin Ford
Hillsboro, OR
09.2020 - 08.2021
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Collaborated with internal teams to develop new online marketing campaigns and initiatives.
- Received and processed payments from customers using electronic transaction services.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Managed customer inquiries and requests for information related to the internet sales process.
Veterinary Practice Manager
Premier Pet Dentistry
Beaverton, OR
09.2019 - 04.2020
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Resolved customer complaints in a timely manner while striving to maintain positive relationships with clients.
- Maintained records management system to process personnel information and produce reports.
Education
Class A CDL
Elite Truck School
Hillsboro, OR07-2023
Veterinary Assistance
Carrington College
Portland, OR10-2016
Skills
- Customer Service
- Organized Record Management
- Effective Team Collaboration
- Project Oversight
- Conflict resolution
- Time management
- Problem solving
- Effective communication
- Task prioritization
- Multitasking Abilities
Timeline
Dump Truck Driver
Rogers Trucking
08.2023 - Current
Veterinary Receptionist
Banks Veterinary Clinic
11.2021 - 04.2022
Internet Sales Coordinator
Tonkin Ford
09.2020 - 08.2021
Veterinary Practice Manager
Premier Pet Dentistry
09.2019 - 04.2020
Class A CDL
Elite Truck School
Veterinary Assistance
Carrington College
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