Aspen Nelson
Pryor,OK
Summary
Efficient Commercial Lines Processor recognized for high productivity and ability to complete tasks swiftly without sacrificing quality. Specialized in customer service, ensuring comprehensive support in commercial insurance processing. Excel in communication, problem-solving, and time management, facilitating seamless operations and client satisfaction. Currently holds a Property and Casualty license and Life and Health License.
Overview
9
9
years of professional experience
Work History
Commercial Lines Processor
RCI Insurance Group
08.2022 - Current
- Work directly with the insurance agents, team members, and policyholders to modify, update, and process insurance policies
- Reviewed and verified personal information for accuracy.
- Process audits, change requests, endorsements, and any other changes to a policy
- Process certificate, evidence, and auto ID requests
- Handled incoming calls and email correspondence.
Employee Benefits Marketing Assistant
Brown & Brown
11.2021 - 08.2022
- Review renewal offers and quotes with producer, agree what will be shown to client
- Responsible for client invoicing through AMS
- Track all renewals, schedule potential marketing activity and coordinate with producer
- Assemble and distribute RFP to carriers
- Prepare a census template and a complete list of other information needed from client for the quoting process
Temporary Administrative Assistant
G4S
02.2021 - 05.2021
- Provided administrative support to ensure efficient operation of office
- Took files apart, scanned into online database, and put files back together
- Performed admin duties such as filing, typing, copying, binding, scanning etc
- Created and maintained employee records
Administrative Assistant
Cypress Energy Partners
04.2018 - 04.2020
- Establish and maintain all documents related to each department
- Conduct annual reviews with each department
- Coordinate Travel and training efforts for departments
- Assist with office management activities, including recruitment and staffing assistance
- Onboarding employees, answer phone and emails, and assist with any system issues
- Format resumes to TIR standards and input into our database
- Receive and fill work request to staff, vendors, and other services providers
- Assist with safety activities and duties as needed
- Utilization of NetSuite, UltiPro, and Oracle to carry out various administrative duties
- Perform tasks as directed by management and established procedures
- In coordination with Compliance, build out and evaluate new learning management system
Cashier
Shoppers Value
04.2017 - 04.2018
- Welcoming customer and answering their questions
- Operating scanners, cash register, and other electronics
- Handling cash, credit/debit cards, checks, and any other types of payment
Food Server
Arrowhead Yacht Club
01.2017 - 09.2017
- Help prepare food, stock supplies, serve food, clean work area, and reset tables
Crew Member
Burger King
06.2015 - 01.2017
- Maintain a clean work environment
- Operate large volume cooking equipment such as grills, deep fryers, and broilers
- Maintain customer satisfaction
Education
Associates - Business Administration
Tulsa Community College
Tulsa05.2021
Diploma -
Pryor High School
05.2018
Business Administration & Accounting -
Northeast Tech
05.2018
Some College (No Degree) - Business Management
Rogers State University
Claremore, OKSkills
- Document Management
- Data Entry Proficiency
- Policy Analysis
- Clear Verbal and Written Communication
- Team Player
- Deadline Oriented
- Fast Learner
- Great Under Pressure
Timeline
Commercial Lines Processor
RCI Insurance Group
08.2022 - Current
Employee Benefits Marketing Assistant
Brown & Brown
11.2021 - 08.2022
Temporary Administrative Assistant
G4S
02.2021 - 05.2021
Administrative Assistant
Cypress Energy Partners
04.2018 - 04.2020
Cashier
Shoppers Value
04.2017 - 04.2018
Food Server
Arrowhead Yacht Club
01.2017 - 09.2017
Crew Member
Burger King
06.2015 - 01.2017
Associates - Business Administration
Tulsa Community College
Diploma -
Pryor High School
Business Administration & Accounting -
Northeast Tech
Some College (No Degree) - Business Management
Rogers State University
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