Aspen Rhodes

Help visitors with all needs, answer phone calls as well as return messages efficiently, computer program knowledge, issue licenses as well as passes, money handling, problem solving, knowing how to handle situations efficiently as well as keeping confidentiality when relating to incidents at the park.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Completed data entry and filing to keep records updated for easy retrieval.
• Completed all tasks in compliance with company policies and procedures.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Entered and updated sensitive customer information during check-ins and room changes.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled assignments independently with good judgement and critical thinking skills.
• Billed DentaQuest

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Worked closely with shift manager to solve problems and handle customer concerns.