Aspen T. Garcia
Albuquerque,US
Summary
Experienced Administrative Assistant with 8-year experience in driving efficiency, boosting productivity, and supporting delivery of exceptional services in different working environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Administrative Assistant to Training Coordinator
SMART Local Union No.49
11.2021 - Current
- Provided top-notch administrative support and clerical services to office staff, including word processing, data entry, faxing, and copying.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Requested price quotes from vendors and suppliers for office supplies, equipment, and services.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Supervised daily bookkeeping operations concerning accounts receivable, accounts payable, banking reconciliation, and disbursements.
Head of Household
Self
02.2010 - 11.2021
- Handle financial and household accounts.
- Run Errands
- Monitor inventory of household goods and necessities.
- Create schedules to maintain regular sleeping, eating, and school routines for 5 children.
- Taught children basic life skills, manners, and personal hygiene.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Customer Service Representative
Bank of The West
03.2009 - 02.2010
- Assist customers with financial accounts, deposits, and inquiries
- Answer phones with professional etiquette and balance cash drawer at end of day
- Updated account information to maintain customer records.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
IT Administrative Assistant (Paid Internship)
Albuquerque Hispano Chamber of Commerce
04.2007 - 02.2009
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help supervisor with special networking projects of varying degrees of complexity.
- Trained and developed 20-30 students' skills in Microsoft Word, Excel, and Outlook programs.
- Managed time efficiently to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Loan Processor
Sunstar Capital, Inc.
02.2004 - 04.2007
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Set up and completed loan submission packages.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
Education
Associate of Applied Science - Computer Networking Systems
ITT Technical Institute
Albuquerque, NM03.2009
High School Diploma -
New Mexico Military Institute
Roswell, NM05.2001
Skills
- Proven expertise in client and Community relations
- Professional Communication, both verbally and written
- Proficient with Microsoft Office 365, Teams, and SharePoint
- Excellent at maintaining accurate calendars and appointment scheduling
- Certified and experienced Public Notary
- Office Administration
- Travel Coordination
- Multi-Line Phone Systems
- Adaptable and proficient in learning new concepts quickly and efficiently
- Information Security
- Presentation Design
- Social Media Knowledge
Certification
- CNP - Certified Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant to Training Coordinator
SMART Local Union No.49
11.2021 - Current
Head of Household
Self
02.2010 - 11.2021
Customer Service Representative
Bank of The West
03.2009 - 02.2010
IT Administrative Assistant (Paid Internship)
Albuquerque Hispano Chamber of Commerce
04.2007 - 02.2009
Loan Processor
Sunstar Capital, Inc.
02.2004 - 04.2007
Associate of Applied Science - Computer Networking Systems
ITT Technical Institute
High School Diploma -
New Mexico Military Institute
- CNP - Certified Notary Public
Volunteer
I regularly volunteer at my church to help setup for the women's group events and during the holidays to pack food boxes for the needy.
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