ALICIA ORTIZ
Albuquerque,US
Summary
Work areas have a history of being kept clean, neat, and professionally organized. Problem-solver with experience in customer service. Dedicated to resolving problems, answering customer questions, and collecting payments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Server
Whataburger
10.2023 - 03.2024
- Restocked silverware, napkins, and any items in restaurant environments
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
- Provided assistance to visitors by quickly resolving their questions and concerns
- Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
- Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy
- Prepared beverages and filled food orders for customers
- Checked orders for accuracy and delivered food to dine-in, carry-out, and curbside customers
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport
Cashier
Church's Texas Chicken
05.2022 - 03.2023
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Processed new orders quickly and accurately, completing many daily transactions
- Help customers by guiding them and answering their questions
- Am in charge of taking orders from customers
- Put things on shelves and organize them
- Was in charge of arranging and stocking any merchandise
- Credit cards, checks, gift cards, and coupons were all processed by me
Education
Culinary Arts -
Atrisco Heritage Academy High School
Albuquerque, NM05-2025
Drama Class -
Atrisco Heritage Academy High School
Albuquerque, NM05-2025
Skills
- Customer direction
- Problem-solving
- Communication
- Patience
- Empathy
- Active listening
- Multitasking
- Professionalism
- Money management
- Cleaning and sanitizing
- Cash Handling
- Order taking
Certification
ServSafe Food Handler Certificate
Timeline
Cashier/Server
Whataburger
10.2023 - 03.2024
Cashier
Church's Texas Chicken
05.2022 - 03.2023
Culinary Arts -
Atrisco Heritage Academy High School
Drama Class -
Atrisco Heritage Academy High School
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