Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Delilah Robles

Albuquerque,NM

Summary

Dynamic and dedicated professional with extensive experience in customer service at Pho Kup 2. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining accuracy, while fostering a welcoming environment that encourages repeat business. Committed to upholding high standards of professionalism and integrity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Cashier/Server

Pho Kup 2
02.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Task Associate

Ulta
02.2025 - 03.2025
  • Refreshed cosmetic and product stock in retail shops to keep displays filled.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
  • Monitored merchandising, organization and appearance of wholesale and retail counters.
  • Improved customer satisfaction by providing timely and efficient retail support services.

Cashier/Server

Potato Corner
09.2019 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Freedom High School
Albuquerque, NM

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Order taking
  • Professionalism and courtesy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Task Associate

Ulta
02.2025 - 03.2025

Cashier/Server

Pho Kup 2
02.2021 - Current

Cashier/Server

Potato Corner
09.2019 - 08.2022

High School Diploma -

Freedom High School