Chloe Brady
Albuquerque,NM
Summary
I am a reliable, hard-working team player, and resourceful associate.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Cashier/Hostess/Busser
Buffalo Wild Wings
09.2018 - Current
- Greet guests, answer phones, seat guests, prepare to-go orders, POS station, handle cash
- Maintained professionalism and providing high level of service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
SALES ASSOCIATE
Sally's Beauty Supply
03.2021 - 11.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answered incoming telephone calls to provide information about services
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
CASHIER
Panera Bread
12.2020 - 05.2021
- Promoted specific item options to drive sales
- Processed over 100 transactions per day with exceptional service
CALL CENTER REPRESENTATIVE
Ameritech Windows
08.2020 - 11.2020
- Shared detailed information regarding windows and options to help customers make decisions
- Evaluated customer account information to assess current issues
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
RESTAURANT HOSTESS
Applebee's
10.2019 - 03.2020
- Greeted guests and gathered information to seat groups or place on waitlist
- Escorted guests to seating area, furnished menus and highlighted daily specials
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Piedra Vista Highschool
Farmington, NM05-2020
Skills
- Service prioritization
- Organization skills
- Cash handling and management
- Time management
- Hospitality and accommodation
Certification
Food Handler Certification
Cannabis Technician + HPAA Certification
Timeline
SALES ASSOCIATE
Sally's Beauty Supply
03.2021 - 11.2021
CASHIER
Panera Bread
12.2020 - 05.2021
CALL CENTER REPRESENTATIVE
Ameritech Windows
08.2020 - 11.2020
RESTAURANT HOSTESS
Applebee's
10.2019 - 03.2020
Server/Cashier/Hostess/Busser
Buffalo Wild Wings
09.2018 - Current
High School Diploma -
Piedra Vista Highschool