Kailey Roland
Cincinnati,IA
Summary
Ambitious professional with a focus in Elementary Education. Manages guest experiences in fast-paced environments, demonstrating strong communication and problem-solving skills. Committed to creating positive interactions and enhancing learning opportunities for children.
Overview
2
2
years of professional experience
Work History
Hostess/Cashier/Busser/Server
Roosters Wings
5050 Crookshank Rd
06.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Assisted in training new staff on customer service protocols and restaurant operations.
- Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
- Handled situations that required a quick response time
Education
No Degree - Elementary Education
Northern Kentucky University
Newport, KY05.2029
High School Diploma -
Oak Hills High School
Cincinnati, OH05.2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Cleaning and sanitation
- Interactive communication skills
- Guest complaint resolution
- Service prioritization
Languages
American Sign Language
Limited Working
German
Limited Working
Timeline
Hostess/Cashier/Busser/Server
Roosters Wings
06.2024 - Current
No Degree - Elementary Education
Northern Kentucky University
High School Diploma -
Oak Hills High School