Assatou Konneh
Dover,DE
Summary
Compassionate and motivated psychology student with hands-on experience supporting individuals with disabilities and promoting mental health awareness. Skilled in direct care, communication, and event coordination. Seeking a role in healthcare that integrates psychology knowledge to improve the mental and emotional well-being of diverse populations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Ambassador Intern
Delaware State University
Dover, DE
09.2024 - Current
- Organized wellness events and mental health workshops for students.
- Provided support and guidance to peers dealing with stress and anxiety.
- Promoted mental health awareness across campus through campaigns and volunteering.
- Collaborated with university staff and student groups on outreach programs.
Direct Support Professional
Merakey
Dover, DE
05.2024 - Current
- Provide hands-on care and emotional support to adults with intellectual and developmental disabilities.
- Assist clients with hygiene, meals, medications, and transportation.
- Document progress and behavior while implementing individualized care plans.
- Foster independence and build positive, trusting relationships.
- Collaborate with care teams to ensure comprehensive support.
Team Member
Little Caesars
Dover, DE
06.2024 - 07.2024
- Prepared pizzas and processed customer orders with speed and accuracy.
- Maintained a clean, food-safe environment at all times.
- Delivered friendly customer service and helped train new hires.
- Assisted with opening/closing duties and inventory restocking.
Warehouse Associate
Amazon
New Castle, DE
06.2024 - 06.2024
- Sorted and packaged products for delivery using barcode scanners.
- Met strict productivity and quality goals in a fast-paced environment.
- Assisted with inventory, loading, and safety compliance.
Crew Member (Drive-Thru/Window)
McDonald’s
Smyrna, DE
02.2024 - 04.2024
- Delivered fast, accurate service to drive-thru and front-counter customers.
- Handled cash and mobile payments while maintaining order accuracy.
- Prepared food and beverages while meeting company standards.
- Reduced wait times and improved customer satisfaction during high-volume shifts.
Education
Bachelor of Science - Psychology
Delaware State University
Dover, DE05.2027
High School Diploma -
Smyrna High School
Smyrna, DE06-2023
Skills
- Detail-oriented
- Organized
- Strong communication
- Interpersonal skills
- Customer service excellence
- Event planning
- Project management
- Google Drive proficiency
- Microsoft Office proficiency
- Problem solving
- Critical thinking
- Psychology knowledge
- Behavioral health knowledge
- Team collaboration
- Leadership
- Crisis intervention
- Therapeutic communication
- Stress management techniques
Certification
- CPR Certification
- First Aid Certification
- LLAM Certification
- Mandt Certification
- SPR Certification Training
Volunteer Experience
Student Government Association Member
Smyrna High School, Smyrna, DE, 09/19-06/23
Organized fundraisers and student-led initiatives. Sold Candy Grams to fund club events. Guided underclassmen during school tours and orientations.
Front Desk Receptionist Volunteer
Discovery Charter School, Newark, NJ, 09/15-06/16
Supported students and staff by organizing academic folders. Responded to calls and directed visitors appropriately. Handled basic administrative tasks and maintained organization at the front desk.
Accomplishments
- Dean’s List (3 semesters)
- Honor Roll
- National Honors Society
- Student Government Association
- Black Student Union
- Delaware Career Association
Languages
English
Professional
Spanish
Professional
Mandingo
Professional
Timeline
Mental Health Ambassador Intern
Delaware State University
09.2024 - Current
Team Member
Little Caesars
06.2024 - 07.2024
Warehouse Associate
Amazon
06.2024 - 06.2024
Direct Support Professional
Merakey
05.2024 - Current
Crew Member (Drive-Thru/Window)
McDonald’s
02.2024 - 04.2024
Bachelor of Science - Psychology
Delaware State University
High School Diploma -
Smyrna High School