Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

ASSI DIALLO

Atlanta Veterans Affairs
SNELLVILLE,United States
15
years of professional experience
1
Certification

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

AMSA (Advanced Medical Support Assistant)

3 Years
Atlanta Veterans Affairs | 2023.11 - Current
  • Facilitate appointment scheduling to ensure efficient patient flow.
  • Assist with patient intake processes, ensuring accurate record-keeping.
  • Support healthcare team with administrative tasks to enhance patient care experience.
  • Collect and update patient demographic information, verifying scanned and buffered insurance cards.)
  • Coordinate communication between medical staff and patients for improved service delivery.
  • Work in a proficient and self sufficient way, set priorities and organize the work in conformity with established process, policies, and regulations
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.

PCT (Patient CARE Technician) /Certified Nurse Aide

13 Years 5 Months
Northeast Georgia /Northside Hosp/ Nursing Home | 2009.10 - 2023.03
  • Monitored vital signs and reported any changes to improve patient care.
  • Assisted patients with daily activities to ensure comfort and safety.
  • Documented patient information for maintaining accurate medical records.
  • Enhanced patient safety with regular checks and monitoring.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Communicated effectively with patients and families to provide information and reassurance.
  • Improved patient comfort by promptly responding to requests and concerns.

Education

Master of Science - Healthcare Administration

GEORGIA STATE UNIVERSITY | Atlanta, GA | 05.2025
  • 3.1 GPA
  • Relevant Coursework:

Introduction to US Healthcare System, Legal Environment of Health care Ethics, Executive Leadership, Operations Management and Quality in Healthcare, Health Information Systems, Human Resource Management and Introduction in Health Finance

Spring Semester 2025

Health Econ Financing,

Health Policy and Ethics, Strategic MGT in HLTH CARE

Bachelor's degree - Political Science, French

Georgia State University | Atlanta, GA | 2017-05
  • Honors: Cum Laude
  • GPA: 3.5 of a maximum 4.0

Professional Development: Leadership

  • Fall 2016, New York Model United Nations
  • Fall 2015, New York Model United Nations

Honors, Awards, and recognitions

  • 2017 Scholarship recipient for study abroad program Cuba
  • Honors Thesis
  • 2014 Scholarship recipient at scott Community College

Skills

Problem Solving
Organization skills
Communication skills
Data entry
Critical thinking
Customer service

Certification

  • Certified Nursing Assistant (CNA)
  • Basic Life Support Certification (BLS)
  • First Aid Certification

Languages

French
Native or Bilingual
FULANI
Native or Bilingual
SUSU
Native or Bilingual
WOLOF
Elementary

Timeline

AMSA (Advanced Medical Support Assistant)

Atlanta Veterans Affairs
2023.11 - CurrentRead More

PCT (Patient CARE Technician) /Certified Nurse Aide

Northeast Georgia /Northside Hosp/ Nursing Home
2009.10 - 2023.03Read More

GEORGIA STATE UNIVERSITY

Master of Science from Healthcare Administration
Read More

Georgia State University

Bachelor's degree from Political Science, French
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ASSI DIALLO