Dynamic individual with hands-on experience gained through academic projects in Computer Science and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hi, I’m
Astar Morgan
Homewood,IL
Summary
Overview
7
years of professional experience
Work History
WalmartOlympia Fields, IL
Coach
08.2021 - Current
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
WalmartTallahassee, FL
Team Lead
11.2019 - 08.2021
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Developed effective improvement plans in alignment with goals and specifications.
WalmartTallahassee, FL
Sales Associate
02.2019 - 11.2019
Job overview
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Allegis GroupTallahassee, FL
Mobile Sales Consultant
06.2017 - 02.2019
Job overview
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Received training and certification from Tracfone to represent brand, explain technical functions of mobile devices and guide product selection by customers.
- Answered questions from customers regarding products and services both by telephone and in-person.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided information about network policies, contract parameters and payment plans.
Education
Southern New Hampshire UniversityManchester, NH
Bachelor of Science from Computer Science
09.2024
University Overview
- 3.4 GPA
- National Society of Leadership and Success Member
Skills
- Task Delegation
- Team motivation
- Problem-solving aptitude
- Workload Management
- Attention to Detail
- Analytical Thinking
- Work Planning and Prioritization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coach
Walmart
08.2021 - Current
Team Lead
Walmart
11.2019 - 08.2021
Sales Associate
Walmart
02.2019 - 11.2019
Mobile Sales Consultant
Allegis Group
06.2017 - 02.2019
Southern New Hampshire University
Bachelor of Science from Computer Science