Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Poulos

Jasper,Ga

Summary

Encouraging Leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Coach

Walmart Inc.
06.2022 - Current
  • Helps to manage 300+ associates in fast-paced environment through effective communication.
  • Cultivates relationships with associates to maintain company standards and expectations
  • Communicates business objectives and confirms execution in efficient manner
  • Helps to control expenses to drive financial success through process implementation, monthly and yearly P&L execution
  • Sets expectations and ensures compliance of company policies and procedures
  • Mentors and assigns duties to associates to cultivate future of the business.
  • Built relationships with customers and the community to promote long-term business growth.
  • Performs effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Hardlines Team Lead

Walmart Inc.
10.2020 - 06.2022
  • Educated, guided, and trained associates to equip them with necessary knowledge to further customer service experience
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Toured area of responsibility to help maintain company standards
  • Assist supervisors and management team in completing tasks to maintain operational standards
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

GM Support Mgr

Walmart Inc.
10.2011 - 10.2020
  • Supervised sales floor associates to guarantee completion of tasks
  • Assigned associates daily tasks to complete
  • Helped to maintain quality standards throughout store
  • Helped to improve and maintain exemplary customer service
  • Worked in conjunction with other supervisors to complete tasks to maintain operational standards.

Assistant Manager

Kangaroo Gas Station
07.2005 - 10.2007
  • Worked as an Assistant Manager to ensure the continued success of the company
  • Prepared and made deposits daily, scheduled and managed up to 8 employees
  • Helped maintain a safe work environment
  • Controlled inventory by ordering and processing merchandise
  • Maintained a professional relationship with vendors by ensuring payouts, orders, and checking in merchandise.

Education

Bachelor of Science - Business Management And Leadership

Bellevue University
Bellevue, NE
06.2021

Associate of Arts -

MGCCC
Gulfport, Ms
07.2018

Skills

  • Inventory Management
  • Public speaking, organizational, and communication skills
  • Knowledge of dealing with vendors and vendor payouts
  • Strong Analytical and leadership skills
  • Team player, ethical, dependable, and punctual
  • Strong computer skills
  • Knowledge of preparing and entering deposits
  • Proficient in scheduling employees shifts
  • Able to multi-task, be efficient, and be effective
  • Customer Service Oriented
  • Task Delegation
  • Financial Management
  • Retail Operations Management

Certification

Food Safe Certified

Powered Lifting Equipment: Forklift, Walkie Stacker, and Electric Power Jack

Timeline

Coach

Walmart Inc.
06.2022 - Current

Hardlines Team Lead

Walmart Inc.
10.2020 - 06.2022

GM Support Mgr

Walmart Inc.
10.2011 - 10.2020

Assistant Manager

Kangaroo Gas Station
07.2005 - 10.2007

Bachelor of Science - Business Management And Leadership

Bellevue University

Associate of Arts -

MGCCC

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Christina Poulos