Astha Patel
Charleston,SC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Assoicate
CosmoProf
Charleston, SC
05.2024 - Current
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Receptionist
Comfort Inn & Suites
North Charleston, SC
08.2020 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Collected co-payments and other fees from patients at time of service.
- Assisted with opening and closing procedures for the office on a daily basis.
Event Assistant
Charlotte City Club
Charlotte, NC
01.2024 - 05.2024
- Provided customer service assistance before, during, and after events.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Provided excellent customer service to ensure satisfaction.
Server
Zia Taqueria
James Island, SC
06.2021 - 12.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Education
Bachelor of Arts - International Business
University of North Carolina At Charlotte
Charlotte, NC06-2027
High School Diploma -
West Ashley High School
Charleston, SC06-2023
Skills
- Product Sales
- Retail loss prevention
- Sales Development
- Client Account Management
- Customer service focus
- Time Management
- Problem Solving
- Adaptability
- Collaboration
Languages
Gujarati
Professional
English
Native/ Bilingual
Accomplishments
-1st Place in Hospitality and Event Management at DECA State Competition; competed in numerous role play events that tested ones knowledge on hospitality marketing concepts; types of hospitality markets and customers, operation and management functions, customer service, project management, and current hospitality trends:environmental, ethical and global issues for the industry
- Placed and Medaled 3rd in 800 meters in Track and Field
-
Affiliations
- Involved in DECA for 4 years; joined as Social Media Manager Senior year and helped manage the instagram, tik tok, and facebook pages
- Yearbook Editor; helped design pages for the yearbook, took photos of individuals, conducted interviews
- Senior Co Captain of the Girls Cross Country Team; helped lead practice warm ups, helped with team building activities
- Joined Business Learning Community at UNC Charlotte; a one-year program fostering academic success among a diverse group of entering first-year students who seek development opportunities. BLC students live together on campus, enroll in common courses, and participate in business-related extracurricular and career-development opportunities.
Timeline
Sales Assoicate
CosmoProf
05.2024 - Current
Event Assistant
Charlotte City Club
01.2024 - 05.2024
Server
Zia Taqueria
06.2021 - 12.2022
Receptionist
Comfort Inn & Suites
08.2020 - Current
Bachelor of Arts - International Business
University of North Carolina At Charlotte
High School Diploma -
West Ashley High School