Asthor J. Rubio
Willmar,MN
Summary
Experienced team player with exceptional customer service and strong communication abilities. Proven track record as a dedicated and reliable coordinator, adept at handling tasks with physical strength and precision. Adept at collaborating with colleagues to achieve common goals and exceed expectations.
Overview
6
6
years of professional experience
Work History
Operations Agent SAP Station
Delta Cargo
01.2022 - 06.2024
- Coordinated the operating procedure from start to finish.
- Follow up with customers to resolve inquiries.
- Arrange for pick up of movement of freight.
- Communicating information and instructions to /from vendors.
- Researching and resolving operational problems.
- Issuing arrival notices on time.
- Arranging of shipments releases.
- Accurate and complete billing.
- Managing and working closely with major client accounts along with providing excellent service.
Customer Service Representative / Security Supervisor SAP Station
Delta
01.2018 - 08.2019
- Assist passengers on flight check in.
- Followed 100% FAA Regulations and Delta Requirements, Policies and Procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Conduct individual interview to passengers prior to boarding flight.
Education
Bachelors Degree - Accounting and Finances
National Autonomous University of Honduras
San Pedro Sula, Cortes, HN02-2025
High School Diploma -
Sunshine Christian Bilingual School
La Lima, Cortes, HN06-2016
Skills
- Proficient in coordinating and communicating with teams
- Bilingual in English and Spanish
- Strong team player
- Skilled in Microsoft Office applications
- Operational efficiency
- Scheduling coordination
Training
- Dangerous Goods (Handling/Labeling/Emergency Response)
- Emergency Fire Preparedness Plan
- Security International Plan
- Community Emergency Response Team
Timeline
Operations Agent SAP Station
Delta Cargo
01.2022 - 06.2024
Customer Service Representative / Security Supervisor SAP Station
Delta
01.2018 - 08.2019
Bachelors Degree - Accounting and Finances
National Autonomous University of Honduras
High School Diploma -
Sunshine Christian Bilingual School
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