Astin King
Tampa,USA
Summary
Dynamic professional with a proven track record at Bridgestone, excelling in sales and customer satisfaction. Leveraging strong communication and logistics coordination skills, I achieved over $200,000 in cost savings while enhancing service delivery. Committed to quality control and team collaboration, I drive operational excellence and foster client relationships.
Overview
11
11
years of professional experience
Work History
Tire Concierge Agent
Bridgestone Retail Operations LLC.
Remote/Corporate, FL
07.2025 - Current
- My ability to bridge the gap between corporate objectives and customer needs to drive sales directly into stores, significantly boosting revenue and boss count.
- Serving as a client solutions specialist I use high-level communication to deliver premium solutions and ensure customer satisfaction aligns with corporate growth targets.
Senior Service Advisor
Bridgestone, Tire Plus/Firestone
Atlanta, Georgia
06.2021 - 07.2025
- I managed daily operations and financial closing for a $3 million store, utilizing strategic communication and planning to save over $200,000 in material costs through precise ordering and reporting. I paired technical mechanical expertise with an adaptive communication style to resolve service failures and provide customers with proactive, alternative solutions both in person and over the phone
Customer Shipping and Packing Supervisor
Dejou Art Group
Atlanta, Georgia
10.2017 - 06.2019
- I specialized in the end-to-end global logistics of high-value fine art, meticulously overseeing international ocean and air transport while managing all ordering, tracking, and customs documentation. By bridging the gap between global carriers and elite clientele, I ensured the seamless delivery of priceless assets through proactive communication and sophisticated problem-solving.
Shipping and Receiving Supervisor
Georgia General Wholesale Beer Company
Atlanta, Georgia
05.2015 - 06.2018
- I led a team of over 20 warehouse professionals, providing the coaching and quality control oversight necessary to optimize daily goods movement, and maintain meticulous shipment records.
- Between overseas agents, carriers, and internal departments, I streamlined communication and established rigorous inventory systems to ensure maximum operational accuracy.
Education
Associate Degree - Computer Science/Communications
Athens Technical College
Georgia05.2013
Skills
- Issue and Complaint Resolution
- Professional Development
- Team Collaboration
- Microsoft Office 365
- Customer Support
- Quality Control
- POS Systems
- Service Writing
- Sales
- Logistics coordination
- Sales drive
- Team leadership
- Project management
- Adaptive communication
- Solutions orientation
- Attention to detail
- Critical thinking
Timeline
Tire Concierge Agent
Bridgestone Retail Operations LLC.
07.2025 - Current
Senior Service Advisor
Bridgestone, Tire Plus/Firestone
06.2021 - 07.2025
Customer Shipping and Packing Supervisor
Dejou Art Group
10.2017 - 06.2019
Shipping and Receiving Supervisor
Georgia General Wholesale Beer Company
05.2015 - 06.2018
Associate Degree - Computer Science/Communications
Athens Technical College