Astra Navarro
Winter Park
Summary
Get a position where I can develop successfully with the objectives of the company with my skills and experience, while acquiring new knowledge and become a productive employee for the benefit of the company.
Overview
24
24
years of professional experience
Work History
Ambassador
Sea World
Orlando
05.2023 - Current
- Cashier
- Food and Beverage service
- Customer Service
- Engaged guests, providing information about marine life and park attractions.
- Collaborated with team members to ensure smooth operation of daily activities.
- Trained new ambassadors, sharing knowledge of best practices and park procedures.
Ramp Agent (Cargo Side)
Quantum Aviation Service
01.2020 - 01.2022
- Uploading Cargo Planes
- Escort
Baggage Handler Service
Southeast Airport Service
01.2017 - 01.2020
- Luggage
- Security with a padlock
- Customer Service to passengers.
Nail Technique
Estefanía Beauty Salon
01.2014 - 01.2015
- Greeting customers
- Pedicure
- Manicure
- Make a great environment for customer
Customer Services
Circulo Dorado
01.2002 - 01.2005
- Assist Customer in all purchases and inquiries
- Maintain a good esthetic of the store
- Receive deliveries, vendors and gasoline supplier
- Dishwasher.
Education
High School -
José S. Alegría High School
Dorado P.R01.2001
Skills
- Dynamic, responsible, reliable with excellent interpersonal relations and interest in the results, specialized in customer service, ability to follow instructions, ability to work with a team, individual or little supervision, ability to retain information, to work under pressure, knowledge in Microsoft office and accounting basics
- Guest engagement
- Food service
- Cash handling
- Park information
- Team collaboration
- Customer relationship management
- Staff training
- Safety protocols
- Event coordination
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Ambassador
Sea World
05.2023 - Current
Ramp Agent (Cargo Side)
Quantum Aviation Service
01.2020 - 01.2022
Baggage Handler Service
Southeast Airport Service
01.2017 - 01.2020
Nail Technique
Estefanía Beauty Salon
01.2014 - 01.2015
Customer Services
Circulo Dorado
01.2002 - 01.2005
High School -
José S. Alegría High School
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