Astrid Agustiani
Philadelphia,PA
Summary
Experienced individual with more than 2 years in various restaurants, cultivating exceptional customer service abilities. Dedicated server with strong menu knowledge and order accuracy and team collaboration, ensuring a clean and organized dining environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front Line Server
Poke Bowl
Philadelphia, Pennsylvania
06.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Handled cash register transactions accurately and efficiently during busy shifts.
- Prepared and assembled poke bowls according to customer specifications.
- Restocked supplies regularly to maintain inventory levels during shifts. by restocking supplies during the shift.
- Managed inventory levels by restocking supplies as needed throughout the shift.
- Cleaned and sanitized tables between customer seatings to maintain a hygienic dining environment. between seatings.
Sushi Helper
Lascala's Fire
North East, Pennsylvania
04.2026 - Current
- Prepared sushi rice and other components according to restaurant standards.
- Assisted chefs in preparing sushi rolls and ingredients efficiently.
- Followed recipes accurately to create consistent sushi offerings.
- Maintained a clean and organized work area during busy shifts.
Sandwich Del
Bain's Deli
Philadelphia, Pennsylvania
02.2026 - 03.2026
- Prepared fresh sandwiches according to customer specifications and preferences
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes
- Operated kitchen equipment, including slicers and grills, following safety guidelines
- Stocked ingredients and supplies to ensure timely sandwich preparation during peak hours
Server
Royal Buffet
Philadelphia, Pennsylvania
03.2025 - 07.2025
- Served food and beverages to guests in a fast-paced buffet environment
- Ensured cleanliness and organization of dining area during service shifts to create welcoming atmosphere
- Guided guests on buffet arrangement and assisted in locating dishes to enhance dining experience
- Quickly cleared tables to maintain customer flow throughout dining area
- Cleared tables efficiently during peak hours to maintain a smooth dining experience promptly to facilitate customer flow and enhance overall dining efficiency
Server
Megu Sushi & Hibachi
Cherry Hill, New Jersey
07.2024 - 11.2024
- Managed tables, took orders, and delivered accurate orders promptly
- Greeted new and returning customers, building relationships that fostered loyalty
- Memorized over 30 menu items and rotating specials to provide tailored recommendations
Server
Japanese Restaurant
Lancaster, South Carolina
10.2023 - 06.2024
- Recorded customer orders in point of sale system accurately and efficiently using point of sale system
- Managed cash and credit card transactions, reconciling payments accurately at each shift's end
- Collaborated with kitchen staff and management to ensure accurate orders and resolve issues, facilitating seamless service flow
- Operated drive-through service including taking orders, handling payment, and food delivery in a prompt but friendly manner
Education
Barchelor of Laws - Law
University Pancasila
Jakarta, Indonesia02-2021
Skills
- Point of sale (POS) system operations
- Menu familiarity
- Menu knowledge
- Buffet management
- POS operations
- Team collaboration
- Effective communication
- Customer engagement
Certification
- Erasmus Training Center
Timeline
Front Line Server
Poke Bowl
06.2026 - Current
Sushi Helper
Lascala's Fire
04.2026 - Current
Sandwich Del
Bain's Deli
02.2026 - 03.2026
Server
Royal Buffet
03.2025 - 07.2025
Server
Megu Sushi & Hibachi
07.2024 - 11.2024
Server
Japanese Restaurant
10.2023 - 06.2024
Barchelor of Laws - Law
University Pancasila