Yohan Reyes
Philadelphia,PA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Appliance Installer
Torresdale Appliance 1 Inc
03.2023 - Current
- Delivered, loaded and unloaded and installed products.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
Delivery Driver
Jersey City Pharmacy
05.2019 - 11.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Community Pharmacy & Surgical
02.2017 - 05.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Dickinson High School
Jersey City, NJSkills
- Customer satisfaction measurement
- Payment Processing
- Client Relations
- Microsoft Outlook
- Professional telephone demeanor
- Follow-up skills
- Microsoft PowerPoint
- Microsoft Office Suite
- Customer Service
- Problem-solving abilities
- Active Listening
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Appliance Installer
Torresdale Appliance 1 Inc
03.2023 - Current
Delivery Driver
Jersey City Pharmacy
05.2019 - 11.2019
Delivery Driver
Community Pharmacy & Surgical
02.2017 - 05.2019
High School Diploma -
Dickinson High School
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