JOHN DREISTADT
South Daytona
Summary
Dynamic luxury appliance sales consultant with strong skills in technical troubleshooting and customer relations. Known for effective communication and a proactive approach to maintenance and compliance, contributing to increased customer trust and satisfaction.
Overview
22
22
years of professional experience
Work History
LUXURY APPLIANCE SALES/CONSULTANT
JOHNS APPLIANCE
South Daytona
07.2004 - 01.2026
- Advised customers on appliance features and benefits for informed purchasing decisions.
- Measured and cut pipe to connect feeder lines and equipment to appliances.
- Presented and explained estimates to property owner or landlord.
- Recommended replacement parts and routine maintenance.
- Conducted circuit tests to locate shorts and grounds.
- Analyzed schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
- Repaired and serviced kitchen and laundry room appliances.
- Performed preventive maintenance checks on a regular basis.
- Researched the latest appliance models and technologies available in the market.
- Ordered replacement parts when needed from suppliers.
- Maintained service records of all repairs performed on customer's appliances.
- Followed safety protocols while handling hazardous materials such as gas lines.
- Dismantled broken down units for further diagnosis.
- Diagnosed and repaired household appliances such as refrigerators, ovens, washing machines, dishwashers, and garbage disposals.
- Communicated effectively with customers regarding product features, warranties.
- Ensured that all work areas were clean and safe at all times during repair process.
- Evaluated appliance performance to determine necessary repairs or replacements.
- Tested components to ensure proper functioning after repair or installation.
- Installed new appliances in accordance with manufacturer specifications.
- Repaired electrical wiring issues related to appliances.
- Inspected appliance components for signs of wear and tear.
- Assisted customers with troubleshooting problems over the phone.
- Provided technical advice to customers about best practices for maintaining their appliances.
- Conducted routine check-ups on customer's existing systems to identify potential problems before they arise.
- Replaced worn or defective parts using hand tools and power tools.
- Ensured compliance with local regulations in all repair activities.
- Trained junior technicians on best practices and repair techniques.
- Provided exceptional customer service during in-home visits and consultations.
- Maintained inventory of parts and tools for efficient service delivery.
- Collaborated with customers to understand their appliance concerns effectively.
- Installed appliances following manufacturer guidelines and safety protocols.
- Repaired refrigerators, washers, and dryers with precision and care.
- Diagnosed appliance issues using advanced troubleshooting techniques.
SALES MANAGER
JOHNS APPIANCE
Palm Coast
02.2007 - 2010
Education
CISCO
Skills
- Appliance installation
- Problem solving
- Customer service
- Technical troubleshooting
- Preventive maintenance
- Product knowledge
- Parts ordering
- Equipment servicing
- Compliance awareness
- Inventory management
- Effective communication
- Team training
- Circuit testing
- Repair diagnostics
- Safety protocols
- Cross-selling
- Sales strategy development
- Deal closing
- Product knowledge expertise
- Sales reporting
- Competitor analysis
- Customer needs assessment
- Product demonstration
- Brand awareness
- Delivery coordination
- Sales assistance
- Appliance troubleshooting
- Goal oriented
- Sales floor monitoring
- Market trend awareness
- Product lines
- Pricing strategy
- Consultative sales
- Industry tracking
- Interpersonal and written communication
- Inventory oversight
- Sales order management
- Accessories pairing
- Manufacturer relations
- Display maintenance
- Proficient in [software]
- Loyalty program promotion
- Customer satisfaction measurement
- Store policies and procedures
- Retail merchandising
- Fashion knowledge
- Product merchandising
- Sales techniques
- Adaptable and flexible
- Meeting sales goals
- Sales Reports Creation
- Purchase orders
- Multitasking Abilities
- Purchase packaging
- Merchandise recommendations
- Adaptability and flexibility
- Manage inventory
- Product and service sales
- Return and Exchange Handling
- Basic mathematics
- Store policies understanding
- Merchandise products
- Strong communication and interpersonal skills
- Sales goals achievement
- Merchandise displays
- Written communication
- Verbal and written communication
- Information analysis
- Product presentation
- Customer retention
- Dispute mediation
- Merchandise rentals
- Security practices
- Teamwork and collaboration
- Marketing strategies
- Cleaning and sanitizing
- Reliability
Timeline
SALES MANAGER
JOHNS APPIANCE
02.2007 - 2010
LUXURY APPLIANCE SALES/CONSULTANT
JOHNS APPLIANCE
07.2004 - 01.2026
CISCO