Astrid De Leon
Stamford
Summary
Adaptable and collaborative individual with experience in customer service and conflict resolution. Skilled in identifying customer needs and providing tailored solutions to ensure satisfaction and loyalty.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
2029
2029
years of post-secondary education
1
1
Certification
Work History
Charlotte Russe
Retail Store-Manager
Stamford
03.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
Westhill High School
Stamford, CTJust 3 Years Completed - JROTC
Westhill High School
08.2022 - 06.2025
Skills
- Customer service
- Customer relationship management
- Team collaboration
- Inventory management
- Conflict resolution
- Adaptability
- Leadership
- Computer skills
- Communication
- First Aid/CPR
- Calm under pressure
- Analytical thinking
- Excellent communication
- Teamwork and collaboration
- Effective communication
- Problem resolution
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Driving Permit
Accomplishments
- JROTC, Went to Nationals on October 2024, Fort Knox military base, Kentucky
Affiliations
- Gym
- Boxing
Timeline
Charlotte Russe
Retail Store-Manager
03.2025 - Current
Just 3 Years Completed - JROTC
Westhill High School
08.2022 - 06.2025
Westhill High School