Seasonal Associate
Amazon
Lenexa, KS
05.2023 - 08.2023
- Streamlined warehouse operations through the implementation of scanner usage for precise item placement on pallets
Astrid Dominguez
Olathe,KS
Work History
Sales Associate
Skinlaser.
Panama, Panama
02.2020 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Waitress Supervisor
Hippies Food Drinks and Tours
Panama City, Panama
10.2018 - 06.2021
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Resolved customer complaints in a timely manner with professionalism.
- Developed weekly specials and promotional items to increase sales revenue.
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
- Analyzed financial reports such as sales data and labor costs for management review.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Implemented marketing initiatives designed to improve customer loyalty program participation rates.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored cash register operations during shifts for accuracy of transactions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Explained goals and expectations required of trainees.
Overview
5
5
years of professional experience
Languages
English
Professional
Spanish
Native/ Bilingual
Education
Bachelor of Science -
Simon Bolivar
Venezuela08-2013
Skills
- Cash Handling
- Shipment Processing
- Customer Service
- Order Fulfillment
- Sales Techniques
- Product Inspection
- Customer interaction
- Service assistance
- Customer Engagement
Timeline
Seasonal Associate
Amazon
05.2023 - 08.2023
Sales Associate
Skinlaser.
02.2020 - 03.2022
Waitress Supervisor
Hippies Food Drinks and Tours
10.2018 - 06.2021
Bachelor of Science -
Simon Bolivar