Justice Harden
Fontana,California
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my expertise in inventory management and problem-solving at Old Navy. My ability to maintain store cleanliness and manage stock effectively, coupled with a knack for building strong customer relationships, significantly contributed to operational efficiency and client satisfaction. As a medical assistant, I was a compassionate healthcare professional with a background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. I excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams. I want nothing but to be a hard-working employee and be a core employee to your company.
Overview
2
2
years of professional experience
Work History
Seasonal Associate
Old Navy
Ontario, California
07.2024 - 11.2025
- Performed cash register functions accurately and efficiently.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Answered customer inquiries regarding product features, pricing, and availability.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ensured compliance with company safety regulations at all times while on the job.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled returns and exchanges according to company policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Kitchen Assistant
A.B Miller High School
Fontana, CA
08.2024 - 02.2025
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Prepared salads and other cold foods according to established recipes.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Took and recorded temperatures of food, refrigerators and freezers.
- Observed food safety and sanitation protocols to reduce germ spread.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Followed recipes and customer requests to prepare meals.
- Maintained order and cleanliness of work areas to conform with health codes.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
Cashier/Stocker
Grocery Outlet
Fontana, Ca
01.2024 - 03.2024
- Offered customers carry-out service at completion of transaction.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Balanced daily transactions on a computerized point-of-sale system.
- Built and maintained productive relationships with employees.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Followed company security procedures for handling large sums of money.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Maintained work area and kept cash drawer organized.
- Scanned items and checked pricing on cash register for accuracy.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customer questions and provided store information.
- Performed other duties as assigned by management.
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Counted and balanced cashier drawers.
- Discounted purchases by scanning and redeeming coupons.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Seasonal Associate
Bath and Body Works
Fontana, Ca
10.2023 - 01.2024
- Performed cash register functions accurately and efficiently.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ensured compliance with company safety regulations at all times while on the job.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Handled returns and exchanges according to company policies.
- Maintained records related to sales for store management.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Medical Assisting
Rancho Wellness
Upland, Ca
11.2023 - 12.2023
- Took Vital Signs
- Took Chief Complaints
- Set up rooms for providers
- Took inventory
- Restocked rooms
- Cleaned rooms
- Give Injections
Education
Medical Assistant - Medical Assistant front and back office
Fontana Adult School
Fontana, California12.2023
High School Diploma -
Henry J. Kaiser High School
Fontana, California05.2023
Skills
- Vital signs
- Clinical Labs
- Scheduling Appointments
- Keyboard 45 Wpm
- Injections
- HIPAA
- Insurance and billing
- Medical terminology
- Venipuncture
- EKG
- Customer service
- Cash register maintenance
- Store cleanliness
- Stock management
- Phone communication
- Attention to detail
- Team collaboration
- Reliable and punctual
- Verbal and written communication
- Computer skills
- Problem-solving
- Inventory management
- Problem-solving abilities
- Relationship building
- Sales expertise
- Client engagement
- Decision-making
- Work Planning and Prioritization
- Flexible schedule
- Workflow management
- Complex Problem-solving
- Sales techniques
- Loyalty program promotion
- Cash handling
- Service assistance
- Oral communication
- Workplace safety
- Courteous and professional
Timeline
Kitchen Assistant
A.B Miller High School
08.2024 - 02.2025
Seasonal Associate
Old Navy
07.2024 - 11.2025
Cashier/Stocker
Grocery Outlet
01.2024 - 03.2024
Medical Assisting
Rancho Wellness
11.2023 - 12.2023
Seasonal Associate
Bath and Body Works
10.2023 - 01.2024
Medical Assistant - Medical Assistant front and back office
Fontana Adult School
High School Diploma -
Henry J. Kaiser High School