Astrid Garcia
El Paso,TX
Summary
Experienced customer service professional bringing 2 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about broker regulations and standards. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Logistics Team Member
LION LOGISTICS LLC
10.2023 - Current
- Coordinated inbound and outbound shipments, ensuring timely delivery and compliance with safety regulations.
- Trained new team members on logistics protocols, enhancing team performance and safety awareness.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Tracked 25+ orders and notified customers of status or potential delays.
CASHIER/Server
LA EMPANADERIA
04.2021 - 10.2023
- Trained new cashiers on register procedures and customer service best practices.
- Monitored cash drawer accuracy, ensuring proper handling of cash and credit transactions.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Cashier
LA GORDIBUENA
11.2020 - 04.2021
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to improve workflow efficiency.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions efficiently.
Education
High School Diploma -
COLEGIO DE BACHILLERES PLANTEL #5
CIUDAD JUAREZ, CHIH 07-2019
Skills
- Analytical problem-solving
- Customer service
- Logistics coordination
- Customer relations
- Verbal and written communication
- Flexibility and adaptability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Logistics Team Member
LION LOGISTICS LLC
10.2023 - Current
CASHIER/Server
LA EMPANADERIA
04.2021 - 10.2023
Cashier
LA GORDIBUENA
11.2020 - 04.2021
High School Diploma -
COLEGIO DE BACHILLERES PLANTEL #5