Astrid Guevara

Handled invoices for hours

Send out billing each week for hours

Handled Paychex for employed

Handled quickbooks

Handled employee complaints

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Ran food

Took orders

Made sure to make drinks

Made sure everything was neat and organized