ASTRID HERRERA
Orlando,FL
Summary
Detail-oriented professional with strong customer service skills. Proven ability to manage transactions efficiently while ensuring a well-organized sales environment. Committed to enhancing customer satisfaction and driving positive shopping experiences.
Overview
6
6
years of professional experience
Work History
SPORT INTERNATIONAL
Icemergin Llc
Naples, FL
03.2020 - Current
- Executed daily operations with accuracy and efficiency to ensure smooth store functioning.
- Identified needs of customers promptly and efficiently.
- Addressed customer inquiries and fulfilled requests to enhance overall satisfaction.
- Handled cash and card transactions accurately; balanced register daily.
- Oversaw inventory levels and restocked items to maintain product availability.
HomeSense- Homegoods
TJX Companies
Naples, Florida
07.2024 - 11.2024
- Guided customers in selecting merchandise and explaining product features to enhance their shopping experience.
- Organized sales floor to ensure optimal product display and accessibility, contributing to a welcoming environment.
- Processed transactions accurately at the cash register, handling various payment methods.
- Stocked shelves and organized merchandise while maintaining cleanliness of sales floor to support efficient operations.
Education
Admon Empresas
UCC
Colombia12-1994
Skills
- Merchandise knowledge
- Visual merchandising
- Client engagement
- Sales transactions
- Inventory management
- Customer relationship management
Timeline
HomeSense- Homegoods
TJX Companies
07.2024 - 11.2024
SPORT INTERNATIONAL
Icemergin Llc
03.2020 - Current
Admon Empresas
UCC