Haley Bilo
Marlton,NJ
Summary
Trustworthy and dedicated Homegoods worker with 4 years of experience serving customers and operating register. Talented at correctly checking customers out and serving to them quickly while doing many other tasks at this job title. COnfident when assisting customers with requests and meeting their needs. Reliable while offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier, Backroom, Shelf Stocking
Homegoods
12.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Worked in the back room, unboxing merchandise carefully while placing them on the cart to be taken out to the floor
- Marked down merchandise, and made place on end caps to properly fit the marked down items
Education
High School Diploma -
Stockton University
Galloway, NJ05.2026
Skills
- Customer Service
- Patience and composure
- Merchandise Knowledge
- Merchandise Restocking
- Refund handling
- Retail Merchandising
- Problem-Solving
- Customer Assistance
- Honest and Dependable
- Adaptable and Flexible
- Pricing and Markdowns
- Cash Handling
- Reliable and Responsible
- Cooperative Attitude
- Customer Relations
- Team Leadership/Collaboration
Timeline
Customer Service Cashier, Backroom, Shelf Stocking
Homegoods
12.2020 - Current
High School Diploma -
Stockton University