Astrid Martinez
San Leandro,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Daycare Teacher
M&Ms Daycare
Oakland, CA
09.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Developed individualized learning plans for each child, catering to their unique needs and abilities.
- Strengthened team collaboration by sharing effective teaching practices and resources with colleagues.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Cashier
El Sazon
Oakland, CA
04.2022 - 08.2023
- Worked flexible schedule and extra shifts when needed to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Both served and worked cash register at the same time
- Cleaned work space before clocking out
Sales Representative
T-Mobile
Oakland Ca
08.2021 - 04.2022
- Trained and mentored new sales representatives.
- Used customer insights to develop sales strategies to increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Helped Spanish speaking customers
Cashier Team Lead
Baskin Robbins
San Leandro, CA
11.2018 - 03.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels when needed
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items, and join reward programs
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Monitored areas for security issues and safety hazards.
- Maintained a clean and safe environment for both customers and employees
Education
Nursing
Alameda College
Alameda High School Diploma -
Leadership Public School
Oakland, CA06.2019
Skills
Bilingual (Fluent Spanish)
Communication and Interpersonal skills
Continues learning and Adaptability
Strong work ethic & Organization
Team player
Problem solving
Computer skills
Costumer service and Time management
Timeline
Daycare Teacher
M&Ms Daycare
09.2023 - Current
Cashier
El Sazon
04.2022 - 08.2023
Sales Representative
T-Mobile
08.2021 - 04.2022
Cashier Team Lead
Baskin Robbins
11.2018 - 03.2021
Nursing
Alameda College
High School Diploma -
Leadership Public School