Astrid Molina
Miami,FL
Overview
2026
2026
years of professional experience
Work History
Assistant Clinical Manager
Borinquen Medical Center
Miami, FL
06.2020 - Current
- Monitored the performance of staff to ensure quality patient care was delivered consistently.
- Collaborated with other healthcare professionals to develop treatment plans for patients.
- Organized training sessions for staff members on new technologies or best practices related to their job roles.
- Oversaw the administration of medication doses according to established protocols.
- Provided support to nursing staff by providing guidance on patient care issues.
- Responded promptly to any complaints from patients or family members regarding their care experience.
- Developed strategies for improving customer satisfaction through enhanced communication channels.
- Ensured that all safety guidelines were followed at all times while providing quality healthcare services.
- Developed and implemented strategies to improve service delivery processes in the clinic.
- Provided mentorship opportunities for newly hired nurses by monitoring their progress regularly.
- Participated in interdisciplinary team meetings to discuss patient progress and coordinate appropriate interventions.
- Engaged with community organizations to promote awareness about various health-related topics.
- Assisted in developing and implementing clinical policies, procedures, and standards of care.
- Coordinated staffing schedules based on patient volumes to maximize efficiency levels within the clinic.
- Conducted assessments of patient health needs and developed individualized care plans accordingly.
- Conducted regular reviews of patient charts to ensure accuracy and compliance with all regulations.
- Performed administrative tasks such as budgeting, payroll processing, and scheduling appointments.
- Maintained accurate records of patient visits, treatments, medications, and outcomes.
- Evaluated employee performance during annual appraisals and provided feedback as needed.
- Reviewed medical records for accuracy prior to submitting them for reimbursement purposes.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
Medical Office Assistant
Healing Touch New Jersey
Miami, FL
Timeline
Assistant Clinical Manager
Borinquen Medical Center
06.2020 - Current
Medical Office Assistant
Healing Touch New Jersey